OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Lyndsey Shooter

My feedback

  1. 173 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    61 comments  ·  Outlook.com on the mobile web » Folders  ·  Flag idea as inappropriate…  ·  Admin →

    We apologize for the inconvenience caused. We have a few questions to understand what’s going wrong.

    1. Is the entire inbox empty or are only a few mails missing?
    2. Is this an intermittent issue? Are the mails sometimes visible and sometimes not?
    3. Are you trying to look for the mails through the search icon or are you scrolling to the date to search for the mail?

    Do write back to us with your answers. We thank you for the continued patronage.

    We’ve fixed a related bug on iOS 10.3. If you’re on this version of iOS, do let us know if you’re still not able to see your mail.

    An error occurred while saving the comment
    Lyndsey Shooter commented  · 

    Since being changed to the new format my emails keep being send to deleted file when I haven’t deleted them, and due to not knowing exact dates I received them it’s very hard to retrieve them, these are important emails such as flight tickets that I need to keep!

    Lyndsey Shooter supported this idea  · 
  2. 202 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lyndsey Shooter supported this idea  · 
  3. 136 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Outlook.com on the mobile web » Reading email  ·  Flag idea as inappropriate…  ·  Admin →
    Lyndsey Shooter supported this idea  · 
  4. 975 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    439 comments  ·  Outlook.com on the mobile web » Message list  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We hear your concerns. Our goal is to provide you with a great Outlook experience that works for you. For this, we would appreciate your answers to a couple of questions:
    • What challenges are you facing with the new experience?
    • What do you think would help improve this new experience?
    Your answers will help us improve the new version.

    If you’re facing issues with deleted emails reappearing in your inbox, then vote here: https://outlook.uservoice.com/forums/910579-outlook-com-on-the-mobile-web/suggestions/34587427-i-am-not-able-to-delete-unwanted-emails-re-appear

    We have also added a setting to remove the avatar from the message list so you can use that turn it off.

    Lyndsey Shooter supported this idea  · 

Feedback and Knowledge Base