We apologize for the inconvenience caused. We have a few questions to understand what’s going wrong.
1. Is the entire inbox empty or are only a few mails missing?
2. Is this an intermittent issue? Are the mails sometimes visible and sometimes not?
3. Are you trying to look for the mails through the search icon or are you scrolling to the date to search for the mail?
Do write back to us with your answers. We thank you for the continued patronage.
We’ve fixed a related bug on iOS 10.3. If you’re on this version of iOS, do let us know if you’re still not able to see your mail.
An error occurred while saving the commentAnonymous commented
As above. I have an IPhone 7 and have also checked by logging in to my Hotmail account separately. When I do this I can see some messages from Feb 2020 and then there is a gap until 2019
Please helpAnonymous supported this idea ·