We apologize for the inconvenience caused. We have a few questions to understand what’s going wrong.
1. Is the entire inbox empty or are only a few mails missing?
2. Is this an intermittent issue? Are the mails sometimes visible and sometimes not?
3. Are you trying to look for the mails through the search icon or are you scrolling to the date to search for the mail?
Do write back to us with your answers. We thank you for the continued patronage.
We’ve fixed a related bug on iOS 10.3. If you’re on this version of iOS, do let us know if you’re still not able to see your mail.
An error occurred while saving the commentBarbara Hoferer commented
Since the change I see 95 messages in inbox, but they don't show up. After deleting, they go right back to inbox. I have important messages to work with but nothing worksBarbara Hoferer supported this idea ·