582 votesDread Naught supported this idea ·Dread Naught commented
From a customer perspective, removing the ability to customize mailbox names is an absolutely frustrating and difficult to comprehend decision by the MSFT developers. I had to rebuild my CEO's mailbox last night to address an unrelated error. Now, this morning, he's up in arms because his Outlook account name is so long and unwieldly to look at. he doesn't understand why I can't put it back to the way he's had it for years now. It doesn't matter how I try to explain that Microsoft did an update and remove my ability to change it--he still cannot understand, and just keep giving me the stink eye. I may be fired here today, just because of some well paid developer's or program manager's stupidity.