47 votes23 comments · The new Outlook on the web (Office 365) » General · Flag idea as inappropriate… · Admin →
Hello from the Outlook team! We’re hoping you all can help us out in identifying this problem. Please share the detailed steps taken in order for this to not work (Folder origin? Keyboard?).
Thank you!Brian Wing commented
If a message is highlighted (being read), you should be able to hold down the shift button on the keyboard and click either the trash icon, or delete key on the keyboard, or right-click and select delete. The resulting action would be to "permanently" delete, instead it currently only moves the highlighted message to the "Deleted Items" folder.Brian Wing supported this idea ·