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    Anonymous commented  · 

    Mark Billan is correct in his comment: Macs (laptops) don't have both a "del" key and a "backspace" key. The old version of OWA allowed the "backspace" key to function the same as the "del" key; therefore, permanently deleting items was as easy as hitting either "shift"/"del" or "shift"/"backspace". Now it only works with "shift"/"del" -- and you can't do that on a standard Mac laptop keyboard.

    Anonymous commented  · 

    1. Go to https://outlook.office.com/mail/inbox/ in the new version of Outlook/OWA.

    2. Click on/select an e-mail that you want to delete permanently.

    3. Hold down Shift and the "Back/Delete" button. In the old version shift/"Back" permanently deleted the file.

    Oh wait. Y'all didn't mention that Shift/"Delete" now serves that purpose. Hey everyone -- the functionality is still there! Just don't use the Shift/"Back"...use Shift/"Delete"

    Problem solved.

    Anonymous commented  · 

    Yes! What happened to shift-delete? I hate having to clear out my "deleted mail" -- most SPAM and such I want to have a single keystroke to remove permanently.

    Anonymous supported this idea  · 

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