794 votes278 comments · Outlook for Windows (Desktop application) » Settings · Flag idea as inappropriate… · Admin →Anonymous supported this idea ·
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I had to change my Outlook account when my email was hacked. I've setup the new account, but the mailbox name is set to the old account - and apparently I CAN'T CHANGE IT - even using the MFCMAPI protocol. Microsoft just overwrites whatever custom name I set. Clearly this is a design flaw on Microsoft's part. One email account cannot possibly last forever - there are many reasons why people will abandon one account and establish a new one. Outlook 365 needs to provide a mechanism to reset the mailbox name!