My feedback

1. Provide a feature to Customize Account Names for email accounts configured in Microsoft Outlook 2016

   794 votes

   Vote Vote Vote

   Sign in

   prestine

   Your name

   Your email address

   (thinking…)

   

   Password

   Sign in with: Facebook Google

   Forgot password?

   Create a password

   I agree to the terms of service

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   278 comments  ·  Outlook for Windows (Desktop application) » Settings  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Anonymous supported this idea  ·  Jul 24, 2018
   An error occurred while saving the comment
   Anonymous commented  ·  Jul 7, 2018  ·  Delete…

   I had to change my Outlook account when my email was hacked. I've setup the new account, but the mailbox name is set to the old account - and apparently I CAN'T CHANGE IT - even using the MFCMAPI protocol. Microsoft just overwrites whatever custom name I set. Clearly this is a design flaw on Microsoft's part. One email account cannot possibly last forever - there are many reasons why people will abandon one account and establish a new one. Outlook 365 needs to provide a mechanism to reset the mailbox name!

   Save Submitting...