An error occurred while saving the commentBryan Bresnan commented
Just started messing with this, but try making a shared email box and move or copy an email to that shared email box. Then when logged in with another user it showed up on the shared customer timeline. This may need some more tweaking. It may take a couple flows to move emails around to work as desired. I'd be interested to see what else people have come up with.
205 votesWorking on it · 22 comments · Outlook Customer Manager » Customization · Flag idea as inappropriate… · Admin →