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Adam

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    Working on it  ·  22 comments  ·  Outlook Customer Manager » Customization  ·  Flag idea as inappropriate…  ·  Admin →
    Adam commented  · 

    Not to beat a dead horse, but I do want to share our frustration so hopefully this continues to get resolved. For shared contacts, we need to be able to see ALL communication that is made with that contact, regardless of who made that contact. So if Sales Person A, sends an email to Prospect 1, Sales Person B should be able to see and read that email in the timeline even though Sales Person B was not included in the original email.

    Adam supported this idea  · 

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