204 votesWorking on it · 22 comments · Outlook Customer Manager » Customization · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentmat commented
There are some work arounds for this which may help.
In timeline your collegues can see an email if they are CC'd into the email.
The work around is to CC your entire team in on all customer communication. It's messy
246 votesmat supported this idea ·