OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Wayne Niide

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  1. 33 votes

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    Wayne Niide commented  · 

    Agreed. This would be a good option.

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  2. 1,448 votes

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    Wayne Niide commented  · 

    Again, I will Comment on the geekheads not responding to our requests. This seems to be the norm for Moderators...they went to "Moderator School" for this MO. Simply read what we submit and igonore...no response...is the word of the day.

    This is evident with the Moderators at Star Advertiser (newspaper)...yes these so called journalist / Moderators still exist. Then there's Amazon...they can do what they want to censure any review...with no ability to contest a censure of a review. What happened to Bezo's and his "consumer centric" mantra? Then there's Microsoft...anyone?

    The control has on just stifling.

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    Wayne Niide commented  · 

    Very good Comment. Unfortunately those of us in the business world who utilize the newer version of Outlook will have to endure the vague attempts of these geek heads. They simple lack the philosophy of being Consumer Centric. I firmly believe they read our comments and hunker down in their little shells and ignore who they should be servicing. By the way, there was an attempt to add some color to the color palette in recent update(s). But not enough. I wonder if these geek heads work amongst themselves or do they attempt to work with customers, i.e. a Customer Focus Panel of real people.

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    Wayne Niide commented  · 

    IRT: Stewart Joseph. I went with Office 365 when I upgraded to Windows 10. I did the upgrade to Windows 10 so I could get a scanning software (Nuance Paperport) to work properly. I also liked the filing system in Outlook 2016 so I ended up with Office 365. Office 365 was sold under the premise that Office 2007 will become a legacy product.

    Question:

    1) Could I still use my Office 2007 with Windows 10 and not have to worry about the legacy issue? If this will eventually happen...

    2) Could I switch to Goggle Apps that could provide an effective alternative to Outlook 2016 as well as a word processing and spreadsheet alternative.

    If successful I could then cancel my subscription to Office365.

    By the way, MS did provide a "smidgen" of color to a recent update. I wish they would have told us versus just taking liberties with their clientele. Where's "Consumer Centric" ...or it just a Jeff Bezos deal?

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    Wayne Niide commented  · 

    Jim, You would think that a Team could be assembled to address this specific request..."return of the 2016 color palette". Why, isn't happening? We have a different culture of decision making or a lack thereof. I don't believe that Microsoft has the sense of urgency of concern. I've seen this happen with companies in healthcare as they operated in their own silos. I would hope that they might work with us and perhaps establish a forum (like this)...with one caveat...Listen, Collaborate and Implement...now not later.

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    Wayne Niide commented  · 

    Nathan, much of you have requested has already been share with the Microsoft Team. Please note that there was a slight color highlight (upgrade????...oh wow!) recently. I would hope that consideration be given to bringing on the color palette of 2016.

    Thinking back to the late 70's there was a commercial that Apple had run that depicted Orwell's 1984...it was broadcast during the Super Bowl and the color theme was guess what? Greytones...

    I really don't get these geekheads who can't figure out being "consumer centric".

    Typical example, the highlight project was probably a smoothie (in lieu of champagne) popping event. Did they consider conducting a messaging campaign on this? I don't recall...come on folks get with it and treat us as your consumers vs. that 1984 commercial.

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    Wayne Niide commented  · 

    I agree bring back the color palette! However, good luck to us all. Do you really think the Microsoft Team is really taking use seriously? A bunch of elitists sitting around figuring out how to one up tech. Consumer Centric? What's that? Have any of us received any debriefing on what's been posted? Only amongst ourselves.

    By the way, this carries over to Internet Explorer...who? Exactly, I was on a webnair yesterday and the Moderator said not to use Internet exploer...Chrome or other...I use Mozilla / Firefox.

    RE: Outlook 2016 reluctantly use since I need this to utilize a scanning software from Nuance Paper Port. Tail wag dog.

    I hope there will be an alternative in the future.

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    Wayne Niide commented  · 

    It is rather sad that the term "Consumer Centric" (coined by Amazon's Jeff Bezos) has not been embraced by most major corporations. Reflecting on my most recent experiences, Barclays (banking was the best). Amazon's Customer Service is great! (Moderation Team is suspect). Kaiser Permanente (healthcare) is excellent. Microsoft has been about average (call in remote resolution with Adobe Acrobat which was patched in recent update(?)) That's all for now...I hope MO gets their act together for us common people.

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    Wayne Niide commented  · 

    We have comment on the lack of color (palette). How institutional. The color offered on Office 2007 was excellent. Is the Microsoft Team listening. Take a look at the Nuance Paperport 14 color palette...beautiful to work with as long as MS updates do mess it up.

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    Wayne Niide commented  · 

    Again, MS Team lacking a Consumer Centric attitude and simple sit at there screen monitoring and doing nothing except monitoring the flow of cyber communications...perhaps a lack of actual consumer interaction. We'll see what happens. Again, it anyone can point me kin a direction where there is a viable option to a MS Office 365 (want a complete office suite) it would be appreciated.

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    Wayne Niide commented  · 

    In my humble opinion, whomever is on the MS Team reviewing this (as well as related posts RE: Outlook Theme) is simply "monitoring" our legitimate complaints. Again, I do mean "monitoring"...not to be confused with "taking action". I come from the school of "take responsiblity and do what's right". What's right...go back and look at the color palette of Outlook 2007 and make it so. If you need to see a perfect color palette go to Nuance Paperport and check out their color palette. Nuance Paperport is a scanning software package designed for the Business and Home use. An important feature is organizing scanned documents...hence color contrast is very important. Sadly MS has gotten away from being Customer Concentric and has distanced itself from the masses. Just saying...

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    Wayne Niide commented  · 

    Bring back the color pallet!

    The best color palett was Microsoft Office 2007.

    Another one that is excellent is Nuance Paperport "desktop" it's a scanning software that I now use instead of any brand including Adobe.

    In my opinion, having a proper color pallet facilitates intuitive navigation, recognition, sorting, etc.

    MS doesn't quit get it...it's like the "1984" Apple commercial ran years ago...who would have thought.

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    Wayne Niide commented  · 

    Has anyone from MS responded with some improvement to the complaints about the appearance of Outlook 2016? Just have them go back to the color palette of 2007...end of discussion.

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    Wayne Niide commented  · 

    I tried to look elsewhere (Mozilla apps). However, I still like Outlook for it's filing features. I also thought about moving over to iOS but I have a real good scanning software (Nuance Paperport)...very tastefully color coordinated and it's only PC based. So if an when I can make a more I just might. IMHO...I really don't believe anyone at MS is listening in to this forum...it's just for us to complain and end up in the same spot from whence we began. Sad...

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    Wayne Niide commented  · 

    By way, I did post a reply and it is "awaiting moderator approval" or censorship. We'll see.

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    Wayne Niide commented  · 

    I have been using for several months and I still share your pain! 😪 I came from Office 2007 and then onto Office 365 due to possible non-support when it becomes a Legacy Product. Office 2007 had "style" and colorryou could "see" where Outlook folders and subfolders exist without much thought. Many have offered our recommendations on some sort of update that will take care of this. Comments about "faded grey" fonts verus the black that is used as I type this Comment....how come we can't have this as a standard offering. Oh, by the way I was able to salvage the "Autumn Color of Japan" as a desktop image...beautiful compared to what was being offered with Office 365. So I was able to get some relief.

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    Wayne Niide commented  · 

    I have an link where all of those who do not like the institutional look of Office 365. I got this after a conversation with a Microsoft Customer Service Representative and voice my concersn. "If there are any other concerns, here is a link where you can submit further feedback: https://office365.uservoice.com/. " Hence make you voices heard...I believe those who are not happy is just the tip of the iceberg.

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    Wayne Niide commented  · 

    Our comments keep coming regarding our dissatisfaction with ugly, institutional color theme. Perhaps even worst is the lack of response to please their customer base. It's called unilateral management....there way. I wonder if they ever heard of make it "your way". BTW, I was able to have someone at Microsoft reach out to me to and provided link to direct contact with the Development Team with ideas that could enrich their offerings. This is good as long as they will really listen and not hit the delete key. Other institutions have been helpful. I've received decent response from AOL Tech Support (portal changes and Postmaster request) , Polar *heart rate monitor devices" (missing list of acitivities), recent Apple engagement (no iPhone driver updates to access iTunes)...these were all voice-to-voice contact followed by remote access if needed.

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    Wayne Niide commented  · 

    I believe there are more than the counter indicates, re: color palette. It's just customer's have not dug deep enough to comment. The color palette (i.e. Outlook 2007) provide color contrast that made it easier to visualize. It was really helpful when organizing highlighting folders. In my opinion, I presume the MS geek heads who prefer institutional grey and pay no attention to customer comments and recommendations are the one's reviewing our reasonable requests.

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    Wayne Niide commented  · 

    The current color scheme/palette for our email listings and folders (this is especially irritating) of differing shades of grey is a rather depressing. Outlook 2007 color scheme is preferred.

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    Wayne Niide commented  · 

    Outlook (Office 2007) had a perfect color combination which aided to folder and sub folder management (easy to see indent of sub folders). The grey theme is not to my liking.

    RE: Regarding Desktop theme settings. I was able to (with the help of Geek Squad) save my theme settings from MS 7 (Japanese Autumn) and I have it reinstalled. The color scheme is refreshing. Then you go to Office 365...how institutional.

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    Wayne Niide commented  · 

    I agree! I loved the look of my Outlook appearance with MS 7. I upgraded to Office 365 and MS 10 with the promise that things would be better. Funny that was a common theme a few years ago... Regardless Outlook in Office 365 has an "institutional look". I loved the look of Office Outlook 2007 as well as MS 7...there were pleasing to the eye. However, I was "convinced" that in the very near future support for both would cease and would be dumped into the "Legacy" graveyard. "So my little grasshopper...you have no choice"

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    Wayne Niide commented  · 

    I believe my comment covers what I want done. Provide options to choose (custom palette offering).

  3. 268 votes

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    Wayne Niide commented  · 

    Don't hold you breath...you'll expire due to asphyxiation. I am curious if any of geekheads read our input. If they do, they should have the common courtesy of informing us. I presume this is not in the wheel house of those in the world of Microsoft or Amazon.

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  4. 6,809 votes

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    Wayne Niide commented  · 

    I apologize if I offend anyone, but I don't believe that MS Team is listening. We are in a vacuum amongst ourselves and we banter around and end up at the same place...something akin to insanity. It is my belief that MS as well as Adobe (I can prove this) have gone the route of third party / contracted services...which include managing our issues and Comments. What was personal "Consumer Centric" has morphed into a version of AI and all our comments are filtered and perhaps reviewed by Moderator Team. Then it stops there...there is not effort to improve.

    If you want access the complaints about Office 365 and not having the contrasting color palette of Office 2007. It is sometime a chore to ascertain if something is basically highlighted and not being able to intuitively use visual ques in doing the most mundane work tasks.

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    Wayne Niide commented  · 

    For some odd reason, I was always under the belief that the only option I had while working with Outlook (XP) in the private sector was Replies were to be sent without attachments. Perhaps this was the conditions set up by the Adminstrator. After my retirement and using MS Office 2007 my Outlook had the same restrictions. I am not wondering if I had the option to send relies with attachments as an option in MS Office 2007 / Outlook?

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    Wayne Niide commented  · 

    In the business world the ability to RE: with attachments would be deemed reasonable. However, I believe the issue is the amount of data that would be transmitted and potentially bog down the server if say...it was a message to the entire Sales Team. Regardless, if there was a workaround then implement. Personally, I will Forward the message and add addresses that was contained in original message. If it was a long list off addresses, I would simply "RE" all and make sure I saved attachments and then attached to "RE:"....not the best but that's the best I could figure out.

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    Wayne Niide commented  · 

    It's called all "fluff no stuff" and the growing (I hate to say this) deregulation of software developers & National Social Sites. They have gotten so big that they can do what they want with impunity (i.e. Facebook data breach). My own personal experience with securing a refund from Adobe and discussion with the Moderator Team at Amazon. "Consumer Centric" is being touted but not adhered to. We need to be diligent on pull in the reigns when needed.

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    Wayne Niide commented  · 

    Keep at it...I agree maybe MS Team will listen. Personally I don't like "add on's" my recent issue with Adobe Acrobat Reader was an exercise in going between MS and Adobe. We finally realized that we had to set up properties of Adobe as Adminisrator and requires a additional step vs. opening up as my default PDF reader. I opted to use my scanning software PDF reader (Paperport) that opens file as detault and allows for editing (easy peasy).

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    Wayne Niide commented  · 

    Very clear an lucid request(s) and recommendations. The question is will these be looked into or are we are all alone...in a room amongst ourselves...bantering about. I'm sorry but there seems to be a complete lack of "customer centricity". Being Customer Centric is suppose to be the mantra for the likes of MS, Apple, Goggle / YouTube, Amazon, Adobe...you pick them and find out how you can get the support we should find reasonable. Was Mark Zuckerberg the only one who stood up and took the heat?

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    Wayne Niide commented  · 

    Perhaps I'm being negative in my view on any of the recommendations we make the the MS Team. Do you really think that they are "consumer centric" (customer focus). I don't think so. I've been dealing with the likes of Amazon (love them but their Moderation Team...?), then Adobe to secure credit via an online purchase (had to get Barclays CS Supervisor to resolve) and there is another post to improve the color palette of Outlook 2016 (nada)...do you know how difficult it is to ascertain if a function is "muted" out (so called "not highlighted")...well I rest my case. Sorry, I'm not confident that the MS Team is even reviewing these Comments. Perhaps it they would respond under "MS Team" I would feel more confident in their sincerity to listen (not hear noise) and get things done.

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    Wayne Niide commented  · 

    I believe this was an inherent feature in 2007(?). I thought it was done this way to avoid having an inordinate amount of data being sent to a server when anyone simply replied to a message that had an attachment. Perhaps this is not a valid assessment on my part.

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    Wayne Niide commented  · 

    Perhaps an option to include attachments on Reply may be beneficial.

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    Wayne Niide commented  · 

    This was also the same for 2007. I simple Forwarded (attachments will be forwarded) and included those who I wanted to Reply to.

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  5. 67 votes

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    Wayne Niide commented  · 

    Excellent idea. Let's see it MS decides to listen. You all know we had a comprehensive update to Windows 10 a couple days ago. Nothing close to this request, nor the color palette of Outlook.

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    Wayne Niide commented  · 

    Your frustration is felt by many. However, the "many" go unnoticed since they may not have access to this (or did not know how). I have reached out to this forum to seek an alternative to Outlook (I like the ability to organize files), Calendar is decent. Utilization is less than satisfactory. The color palette with Microsoft Office 2007 was perfect...we should have the option to choose a more vibrant color palette.

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