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AdminOutlook.com Moderator (Admin, Outlook.com)

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  1. 29,232 votes
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      2107 comments  ·  New experiences in Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →

      Thanks for trying the Outlook.com beta! We’re glad to inform that you can turn the Reading Pane off yourself by taking these steps:

      1. Go to Settings (you should see the Quick Settings in the side pane)
      2. Reading pane > Hide (it’s a radio button)

      If this is the mode you prefer, go right ahead and personalize your Outlook.com that way!

      AdminOutlook.com Moderator (Admin, Outlook.com) supported this idea  · 
    • 31 votes
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        25 comments  ·  Outlook.com Mobile Webpage Beta » Settings  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for your feedback. We stop users from using an older password to help protect them against malicious logins. We understand that this can be annoying but our users’ security is of paramount importance to us.

        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

        Addressing some of the comments in the thread.

        To verify your email, follow the steps mentioned here https://support.microsoft.com/en-in/help/4026276/microsoft-account-how-to-verify-an-email-address.

        If you are facing issues with receiving the verification code through a text message, try opting for the call verification.

        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

        Hi JULIOMURILLOCESPEDES@hotmail.com

        You can visit account.microsoft.com from your mobile browser to view and change your account details.

      • 5 votes
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          AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

          Thank you for your feedback. It looks like you haven't verified your account. Follow the steps here to verify your account and you should be able to send more emails https://support.microsoft.com/en-in/help/4026276/microsoft-account-how-to-verify-an-email-address.

        • 22 votes
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            21 comments  ·  New experiences in Outlook.com » Search  ·  Flag idea as inappropriate…  ·  Admin →
            AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

            Hi everyone, First I want to thank you for using our product and thank you for taking time to provide your feedback. We are investigating this issue so your help to assist us better understanding the situation is appreciated.

            Are you using single line view or 3-column view?

            The back button on the left side of the search box (after the search is executed) takes you back to the search results list if you are in single line view. It exits the search if you are in 3-column view.

            Thanks!

          • 16 votes
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              Planned  ·  11 comments  ·  New experiences in Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
              AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

              We've begun to roll-out the ability for Office 365 subscribers to connect a GoDaddy domain to Outlook.com. You can find more details below.

              https://support.office.com/article/get-a-personalized-email-address-in-office-365-75416a58-b225-4c02-8c07-8979403b427b

            • 0 votes
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                1 comment  ·  New experiences in Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
                AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                You can have up to five members if you have an Office 365 Home subscription. You make a good point though that the current text is confusing for customers who don't have an Office 365 Home subscription. We will fix this - thanks for the feedback!

              • 1 vote
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                  2 comments  ·  TEST1  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                  Hi there,

                  I see that your Office 365 subscription is currently in a "Suspended" state. This could be caused by your credit card expiring. Could you go to https://account.microsoft.com/services and confirm that your payment details are up to date? Once your subscription goes back to "Active", premium Outlook benefits will be turned on for you.

                • 0 votes
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                    1 comment  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey there!

                    Thank you for using Outlook.com and reaching out to us regarding your recent experience.

                    Currently, this channel is dedicated to feedback requests only, but we recently added in-app support to assist you with your questions and concerns.

                    To contact in-app support please use the following steps:

                    Sign into your email account on any web browser on a pc or Mac, www.outlook.com .

                    Click the ? in the top menu bar to open the Help pane.

                    Click on the Help link toward the bottom of the pane to open the Contact Support box.

                    We look forward to assisting you there!

                    All the best

                    The Outlook Team

                    PS: Please use the Help Section of the app for any questions, we are not able to see replies to this address.

                    AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                    Just following up on this, I do see an active subscription for your account and your premium benefits should be active. Can you provide more details on which features you are not seeing? Keep in mind that in order to get all our latest features, you need to opt-in to the new Outlook.com experience on the web.

                  • 2 votes
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                      0 comments  ·  TEST2  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminOutlook.com Moderator (Admin, Outlook.com) supported this idea  · 
                    • 67 votes
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                        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                        Hi,

                        Thanks for your feedback. We need more details to understand what's going on. Are you unable to delete a specific email item? Or do you want all emails from a specific sender to be marked as junk?

                        Addressing some of the other comments on this thread:
                        You can delete an email without opening it by swiping left on the email (unless you have changed the default swipe action). You can also long press an email and then select multiple emails and delete them together.

                        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                        Hi,

                        Thanks for raising the issue. Have you already tried to mark these emails as Junk? Alternatively, you can create a rule from the desktop web version from which can delete the emails automatically.

                        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                        We are working on better showing new email notifications. Please stay tuned.

                      • 11 votes
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                          13 comments  ·  New experiences in Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                          Thanks for you feedback. Outlook.com does support encryption, but it is only available to Premium user. You could upgrade to outlook.com premium and get that encryption feature.

                        • 7 votes
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                            2 comments  ·  New experiences in Outlook.com » Search  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                            Hey, L.W. This functionality exists in the search box today. If you search from your inbox, you'll see a label that says "All folders" with a filter button next to it on the right side of the search box. Clicking that will open the search refiners menu where you can change the scope of your search by folder, can filter between a date range, and whether or not the results returned have attachments.

                          • 10 votes
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                              4 comments  ·  Outlook.com Mobile Webpage Beta » Settings  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                              Thanks for sharing the feedback!

                              This issue is affecting the users using Safari browser on iOS devices. We apologize for the inconvenience and are working on fixing this issue immediately.

                            • 2 votes
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                                AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                OOF messages is a feature which will be available soon. Please check back shortly for the OOF feature availability as we regularly adding features and updating outlook on the web.

                              • 9 votes
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                                  AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                  Thanks for the feedback. We are working to improve the overall experience. Stay tuned.

                                • 4 votes
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                                    Thanks for sharing the feedback with details. We apologize for the inconvenience caused and are working on addressing this issue immediately.

                                    Feedback like this helps us better the experience for all our valued customers like you.

                                    Thanks again for the feedback!

                                    AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                    Thanks for the feedback. We are working to make the experience better.

                                  • 9 votes
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                                      AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                      Thanks for the feedback. We are working to make it better. Please stay tuned.

                                    • 19 votes
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                                        10 comments  ·  Outlook.com Mobile Webpage Beta » Settings  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for your feedback. You can now view or modify your account details by going to the Account option in the Settings page. This feature might take a week to be available for all the users around the world. Let us know if this worked for you.

                                        AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                        Hi,

                                        This is part of our future plan to add this feature in Outlook mobile web. For now, you can change the name by visiting the link: https://account.microsoft.com/profile/

                                      • 14 votes
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                                          Long pressing an email activates the multi select option. You can then select multiple emails or hit “Select All” to select all emails in that folder. You can then delete them, move them to a folder, flag them, or mark them as read/unread.

                                          Thanks for your feedback. Let us know if your concern has been addressed.

                                          AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                          Hi,

                                          Thank you for raising your concern. You can select multiple emails by a long press on any email and select multiple emails to delete or for any other action.

                                        • 36 votes
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                                            AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                            Hi,

                                            Thank you for raising your concern. Could you please check your Junk E-mail folder? If not, it could be a case that your other email domain might be having issues.

                                            AdminOutlook.com Moderator (Admin, Outlook.com) commented  · 

                                            Hi,

                                            Thank you for raising your concern. Could you please check your Junk E-mail folder? If not, it could be a case that your other email domain might be having issues.

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