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  1. 19 votes
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    2 comments  ·  The new Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 13 votes
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  3. 1 vote
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  4. 4 votes
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  5. 5 votes
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  6. 732 votes
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    66 comments  ·  The new Outlook.com » Spam  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry people are experiencing issues here. We have gone back to the old behavior for the left-hand folder tree to always show since last year and we hope this has addressed most issues.

    There are some reports in the comments about individual folders not showing up. In order for us to get to the bottom of the issue, please post as much detail as possible in your comments. What steps are you taking? Which browser/computer/operating system are you using?

    Thank you for your help.

  7. 979 votes
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    237 comments  ·  The new Outlook.com » Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you, everyone, for reporting this issue to us. We understand the frustration around this issue that has been ongoing for some time, and are working to track down issues.

    In order to help us pinpoint issues, please be as descriptive as possible in highlighting what your specific issue is when posting a comment.

    In the meanwhile, here are some instructions and help to attempt to mitigate issues with your Mailbox:

    - In order to create rules: 1) Right-click on a specific email and select “Create rule”. 2) Select the overflow menu in the top menu bar and click “Create rule”. 3) Click “Settings” → “Mail” → “Rules” → “Add new rules”

    - Rules run in order from top to bottom on your rules list in the rules settings page. If you have a rule created with the option “Stop processing more rules” (enabled by default), once that rule condition…

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