We apologize for the inconvenience. We currently don’t support the ability to open shared mailboxes or other mailboxes that you have permissions to access.
To open these mailboxes, you can access Outlook from a desktop browser (by requesting the desktop site in the browser settings) or use the Outlook mobile app that can be downloaded from the iOS and Android app store.
An error occurred while saving the commentAnonymous commented
Can you please add the shared mailbox back, it was working fine until last week and all of a sudden it was gone. This is not acceptable, I absolutely depend on it. If you can't/don't want to add this feature to the new version PLEASE give us the option back to toggle to the old version. Please listen to your users, this new version is useless for many of us.
5 votesAnonymous shared this idea ·
246 votes82 comments · Outlook on the mobile web (Office 365) » Calendar · Flag idea as inappropriate… · Admin →
Thank you for your feedback. We hear your concerns. Our goal is to provide you with a great Outlook experience that works for you. For this, we would appreciate your answers to a couple of questions:
• What challenges are you facing with the new experience?
• What do you think would help improve this new experience?
Your answers will help us improve the new version.