We apologize for the inconvenience. We currently don’t support the ability to open shared mailboxes or other mailboxes that you have permissions to access.
To open these mailboxes, you can access Outlook from a desktop browser (by requesting the desktop site in the browser settings) or use the Outlook mobile app that can be downloaded from the iOS and Android app store.
An error occurred while saving the commentMarcel Potter commented
"use the Outlook mobile app that can be downloaded from the iOS and Android app store." would be great if that worked all the time. This however only works for mailboxes where you have full mailbox access to. Not for mailboxes where you have access to select folders, including top folders. Also dont understand the stance Microsoft takes here. It worked before but now its gone. Too bad. Thats like taking away toys from a baby.
205 votes73 comments · Outlook on the mobile web (Office 365) » Calendar · Flag idea as inappropriate… · Admin →
Thank you for your feedback. We hear your concerns. Our goal is to provide you with a great Outlook experience that works for you. For this, we would appreciate your answers to a couple of questions:
• What challenges are you facing with the new experience?
• What do you think would help improve this new experience?
Your answers will help us improve the new version.