531 votesAnna commented
Even with marking sender as reliable half of his letters ending up in junk folder. That's annoying to level "i'd rather go to other email service".
270 votesAnna commented
Fix your spam algorythms.
1) When i mark email as "not spam" i want system to rememeber sender as trusted.
2) When i add adress to white list definitely expect to see email from it in incoming folder and not in spam folder.
3) When i mark email as "not spam" or move it from spam folder ot any other i expect to find those email in said folder not to disappear.
4) Stop opening /marking as "read" emails when i mark its checkbox especially in spam folder.