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Jim Morris

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  1. 58 votes
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    62 comments  ·  The new Outlook.com » Chat  ·  Flag idea as inappropriate…  ·  Admin →
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    Jim Morris commented  · 

    I edited an entry in my People file, deleting an old email address and replacing it with he new email address.
    Then I went to my contact lists, deleted her entry with the old email address and attempted to add her back with the new address (the only address now in her file) and instead the contact list adds her back using the old email address. I finally had to delete it again, type in the new email address instead of her name and it added her name and old email address and the new email address without her name. So I had to delete the old one again. Fortunately it kept the new one without her name.
    Can someone fix this? I don't want to clear all my saved info.

  2. 13 votes
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    1 comment  ·  The new Outlook.com » Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    Jim Morris commented  · 

    Talked with Outlook Customer Service. Her name was Jatin. She apparently did not understand that up until the past week or so Outlook was dumping all these SPAM emails into my Junk Email folder. Now many are going into my inbox. Messages that are obviously SPAM - Like Crepe Erase Skin Care, Fat Burner Keto and Deto Diet. I have never contacted any of these jerks.
    Very unhappy with the discussion with Jatin. Maybe part of the problem was she has a foreign accent and was difficult to understand but she basically just said it is my problem to resolve without being quite so blunt. Very frustrated.

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