OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Julian

My feedback

  1. 3,793 votes
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    211 comments  ·  The new Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Completely agree with all the complaints (e.g. constant re-loading, loss of Date Range search etc) about Infinite Scroll ...
    and that Users should be able to choose Pages - and stick to Pages.

    FYI there IS a way to see Inbox in Pages - and to search old emails.
    Download an old-style Browser called Lunascape6.

    It gets around many of these problems -and has a UI a bit like old Hotmail....BUT....
    .... it lacks any text formatting.

    Julian supported this idea  · 
    Julian commented  · 

    Infinite Scroll has no business - anywhere.
    It makes it harder to find messages.
    It constantly refreshes, causing lag to any activity.

    A few months ago hundreds of comments asked for Pagination to come back - at least as an option.
    Mysteriously those comments disappeared !

    Others sites can give users options - e.g. 20, 50, 100 messages/comments.

  2. 16 votes
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    14 comments  ·  The new Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    "Refresh" "Reload" or whatever has been complained about for over a year - and its getting worse.
    It is making pretty much all mail management unusable.

    IMO, the No.1 problem is the Infinite Scroll. Presumably it keeps loading more emails "below the screen".

    No.2 seems to be constant attempts to link with other "services".
    At bottom left corner is a message about:
    "Waiting for ... Gateway.Messenger.Live ..."

    AFAIK, I have never used "Messenger" and have never sought to link to it.

    In the olden days "Skype" would try to connect - despite having no Skype account.
    Even those WITH a Skype account wanted to control linking.

    Whatever the cause of constant refresh/reload, it needs to be stopped.

  3. 822 votes
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    330 comments  ·  The new Outlook.com » Search  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve identified one of the issues with Firefox which will be fixed when Firefox updates to version 57.

    One of our users has also posted a solution for Firefox that seems to work that you can try in the interim:
    1) Type “about:config” in the address bar.
    2) Click the “I accept the risk” button.
    3) Type “accessibility.blockautorefresh” in the search box (though, you might not have to do this – for me it is the third item from the very top in config).
    4) Double-click on the first item that appears to modify the value to “true”.
    5) Restart Firefox.

    We are also working on improving reliability and performance while scrolling that will help alleviate this issue on other browsers like Chrome, Edge, and IE. Those changes should be available soon and we will update this thread once those have been released.

    Thank you for your patience and understanding.

    Julian commented  · 

    So-called "upgrades" over the last year have made Hotmail almost unusable.
    The inbox jerks around (constantly re-loading ??) making it easy to miss and click the wrong thing.

    By "mistake" (page twitching) I've already "Marked All as Read" - thus un-boldening messages I want to re-read.

    Scrolling the stupidly long single page Inbox is almost impossible - with the scroll bar mostly hidden - but occasionally appearing ....
    ... and the constant jerking around.

    Please give Users the option of PAGES not infinite scroll.

    As it happens, I found a Browser ( Lunascape6) which DOES display Hotmail in pages - that don't jerk around.
    The only downside being that formatting text is severely limited.

  4. 76 votes
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    34 comments  ·  The new Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Me Too !
    I accidently clicked something - and hundreds of deliberately "unread" emails amongst 12,000 became "read".

    I hadn't realised that this button "appeared" unexpectedly.
    Probably this ocurred because Outlook.com is so laggy - constantly trying to link to other "services" (or refreshing).

    Now on the new BETA version this unwanted button is the ONLY visible text in the Menu bar (other than New Message).
    Why more prominent than (say) Print ??

    Please hide it under another (meaningless) monotone icon.

  5. 1,986 votes
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    532 comments  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    In what universe is infinite scroll beneficial?

    I.S. makes scrolling laggy as the page refreshes at unpredictable times - whereas selecting a page and the User expects a brief (hopefully very brief) delay.

    Pages also make finding emails and processing them easier.

    If you think some Users like I.S. - then make it a top-line User Option

    Julian commented  · 

    Infinite scroll is the devil's spawn wherever used.
    Very long pages are hard to orientate - and even harder to remember where within to return to - and even harder if they keep extending.
    At least page 99 (or whatever) is definite.

    Julian supported this idea  · 
  6. 1 vote
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    1 comment  ·  TEST2  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Same for me.
    Today the BETA was forced on me - and all sorts of unexpected behaviours have occurred.

    But constant Inbox refreshing is preventing work.

    Disappearing scrollbar is maikng it hard to scroll and find emails.

    Why can't Microsoft leave what works (e.g. old Hotmail) and stop adding unwanted features that mess up everything else ?

  7. 133 votes
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    100 comments  ·  The new Outlook.com » Search  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Outlook.com has no idea what MY "top results" are.
    The result is confusion as the wanted and remembered messages are missing.
    The Date Order is confusing.

    If there is any demand for "Top Results" - allow those Users to set filter criteria for themselves.

  8. 2 votes
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    1 comment  ·  TEST2  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Moving mouse/pointer acrss the page causes things to appear/disappear - shifting whole inbox left or right.
    Very annoying.

    Problem seems to be the Inbox scroll bar appearing and disappearing.

    Please leave scroll bar in view

  9. 403 votes
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    325 comments  ·  Outlook.com » General  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    And the latest "improvement" on the login & password pages is to remove 3 sides of the input box .
    Why ? (other than to been even more horribly minimalist)

    Date to be entered has ALWAYS been in a box - so why create doubt about the function (however small) ?

    Is Microsoft's HQ in a permanently snow-covered landscape, with few distinct landmarks ?

  10. 265 votes
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    58 comments  ·  Outlook.com » Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the feedback. We’re working on improving the overall experience with birthday calendar and daily agenda mail to make it more personal and relevant. If you prefer not to receive your agenda in mail, you can opt out by going to Outlook.com > Settings > Calendar > Agenda mail.

    Julian commented  · 

    It's not in Agenda Emails - it's in Other Calendars > Birthday Calendars ...
    .... but the "Save" is greyed and won't respond.

    Whcih children come up with these toys and decide to impose them automatically ??

  11. 2 votes
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    0 comments  ·  TEST2  ·  Flag idea as inappropriate…  ·  Admin →
    Julian shared this idea  · 
  12. 6 votes
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    1 comment  ·  Outlook on the web (Office 365)  ·  Flag idea as inappropriate…  ·  Admin →
    Julian shared this idea  · 
  13. 76 votes
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    52 comments  ·  Outlook on the web (Office 365)  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Focused Inbox is flawed. Apparently it assumes that high quantity of mail from a sender means it is important.
    Often the opposite is true.
    i.e. an infrequent Contact sends only important stuff.

    Focused Inbox must NOT be the default.

    (Far too many "features" appear without warning - and are hard to find a switch for.)

  14. 279 votes
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    19 comments  ·  Outlook.com » General  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Please do NOT automatically push the mobile version on to mobile devices.
    Please give Users the option.

    I was happily navigating around the familiar desktop version on a tablet - and then it changed - without warning.

    Now each message has 3 lines (instead of 1) meaning 4 or 5 message headers in view (instead of over 20).

    Navigation is harder because everythings is on a white background - no background colours to distinguish panels.

    Messages open automatically rather than when requested - which is both annoying and disorientating.

    Worst, is the Menu bar, now with only 3 items - thus hiding important actions.
    The icon for Option/Cog/Gear has disappeared.

    Please give mobile Users the choice of viewing the Desktop version
    Thank you

  15. 424 votes
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    405 comments  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    The (minimalist and monotone) head and shoulders is unnecessary and a waste of space.
    i) I do not need a photo of someone I know
    ii) Most of my Contacts do not have photos
    iii) Many emails come from business addresses, so a photo is irrelevant

    (Personally I would find a line/border under the Message Header, Sender and Time more useful)

    Julian supported this idea  · 
  16. 701 votes
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    76 comments  ·  Outlook.com » General  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    I wondered what had happened to my Hotmail/Outlook.
    Borrowing a tablet while on holiday, I had the Desktop version with it's now familiar (but still poor) UI - for several sessions.

    One day, without warning, I got a cut-down UI - with fewer emails listed, fewer Menu items, NO LABELS, no tool/cog/gear options, functions hidden, auto-mail loading.

    I assumed another Microsoft downgrade - but it seems we have been forced to a mobile version - even if we prefer desktop functionality.

    If desktop view is not restored, I really will have to find another email provider.

  17. 486 votes
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    121 comments  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Please can we have one line per email and not three - so we can scan our 30-40 emails per day in just 1 or 2 pages and not scrolling (more work) through just 6 emails at a time.

    There is now so much wasted space!

    Also, emails seem to open automatically (not when I choose).

    And please can we have a different colour for each panel - more borders - more Menu items (so fewer things hidden) - and LABELS.
    Thank you.

  18. 1,625 votes
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    399 comments  ·  Outlook.com » General  ·  Flag idea as inappropriate…  ·  Admin →
    Julian supported this idea  · 
  19. 1,054 votes
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    45 comments  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Julian commented  · 

    Outlook.com changed it's UI in the last few days.
    Amongst many issues - I can't find any Options for undoing these changes - or any customisation.
    Where is the tools/cog/gear???

    Julian commented  · 

    Almost any of the Hotmail UIs are easier to use than Outlook.com.
    Outlook is a glaring white. Please allow pastel backgrounds.
    Please allow us BLACK text instead of grey.

    Please restore depth, shading and detail which used to help distinguish between panels and functions.
    Please restore borders around clickable links.

    Please un-hide Print and Mark Unread (most used functions!).
    Please get rid of the unclear 3 dots. (I still don't get the supposed commonality).

    In the last few days the UI seems to have changed again - and it's even worse!

    i) Fewer listed emails in one view, so even more work (ie scrolling) - because each email header now takes up 3 lines. (How is this an "upgrade"?

    ii) Fewer Menu options visible - and no labels !
    (How is less info an "upgrade"?)

    iii) Emails opening automatically - even when I don't want to yet - meaning I have to Mark Unread (more work! )

    I'm not sure what else is "wrong" - because so much is now hidden!

    Please give Users CHOICE.
    Thank you

    Julian supported this idea  · 

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