OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Kevin Racicot

My feedback

  1. 3,697 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  1801 comments  ·  The new Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Sadly all the 'blocking' means is that it shows up in the junk and not the inbox. Without being allowed to filter junk this is useless. Hope they are making a ton of money selling our address and not blocking that spam

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    When I 'block' e-mails, why do they go to my Deleted Items folder only for me to have to deal with them again? Can't you just delete them when I block? Also, why can't you allow me to block parts of the e-mail address or domain? I am getting WAY too may e-mail from XXXXXXX-offerXXXXXX@.XXXXX.com (the *** being a different configuration every time). I'd like to block ANYTHING that has '-offer' in the e-mail address. Blocking the individual e-mail address or domain does NOTHING because you keep letting a million variations of the same e-mail past your filters. These are OBVIOUSLY bogus e-mail addresses and yet you can't seem to determine the good from the bad. Ask Google or Yahoo how they do it, because the accounts I have with them don't have this problem. I've had this e-mail address since 1997. DO SOMETHING TO FIX THIS

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    One of three things is happening here

    1 - You are profiting from selling our e-mail addresses and/or letting this garbage to hit our accounts

    2 - You are incompetent and can't figure out how to filter this **** out.

    or

    3 - You want all of us to close our accounts because you don't want to support this system any longer.

    Which one is it?

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    OK - I get it. When I 'BLOCK' something, that ONLY means that it will hit my JUNK mail rather than my INBOX. It's still some lousy filtering, but it USED to work. NOW, the **** I have blocked is showing up in my INBOX. DO SOMETHING. I don't have this problem with YAHOO or GMAIL.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    So, this issue has been 'Under Review' since September 21, 2018. How long does it take for you to change this to 'Working On It'? Also, how do I get on the committee who looks at these? I'd love to earn a nice paycheck and do NOTHING.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    If you could block 'Sipport@*.de', senior@*.com and info@*.de that would eliminate 90% of the **** that fills my inbox. Why don't you just dump everything into my inbox and let me filter the, since you can't seem to be bothered to do anything from your end.

    ALSO - why all of a sudden do e-mails that I mark to BLOCK now sit in my DELETED folder and now I have to empty that one. It used to be when I marked something for blocking that it would just disappear. You not only are not making things better, you are making it worse. Hire someone from gmail or yahoo until you learn how to do SPAM FILTERS

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    The 'Block' feature is WORTHLESS. All it does is keep it from going to my inbox, but it instead lands in my junk e-mail. Why can't you just NOT put it anywhere and just reject it. If you are just going to send everything to the junk e-mail folder, then give us the ability to put rules and filters on the junk e-mail folder. I'm getting 100+ e-mails a day from just a couple of senders. Support@(value changes).de and senior@(value changes).com Unless you are profiting from selling our addresses and allowing these spammers to make it past your very weak (and I am being VERY GENEROUS with the term weak) spam filters then at least allow us to maintain our own filters THAT WORK.

  2. 3,311 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  1518 comments  ·  The new Outlook.com » Spam  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Kevin Racicot commented  · 

    There was a brief period where I thought you got this under control, as I wasn't receiving near as much spam as I did before. However, in the last week it's like the flood gates have opened up and now I am getting inundated again. FIX THIS

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    So - are you actually telling me that 🗻🗻🗻🗻@rivssteam.hopto.org can't be caught by your spam filters?

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Maybe you should hire consultants from Yahoo or Google to help you with your junk mail filtering. I don't have these problems with my Yahoo or Gmail accounts. Get a clue guy (and girls)

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Are you seriously going to tell me that you can't figure out that of8255WO-eOuw-TT9F-gkfR-vfR0YyxJGNP5@TT9F.trardapy.top is not a valid e-mail and should be caught by your SPAM filter (IF you even have any). DO YOUR JOB

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    PLEASE BLOCK Support@*.de I get over 100 SPAM e-mails from them every day and you sit and do NOTHING. I noticed you did not post my last comment.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Unless you want to start doing your job and filtering out this junk mail, PLEASE LET THE USERS SET UP RULES ON THE JUNK MAIL FOLDER - let US manage things you can't seem to get done. That is of course unless you are profiting from allowing the flood gates on spam to remain wide open. 150 e-mails today and counting. Not that I think you will take all these complains seriously.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Does anyone from Outlook actually review these? We are SPOON FEEDING YOU the domains to block and where the problems lie. With all the issues listed on this site, seems like you have VERY FEW that you are actually have listed as 'Working on it' - everything else is 'Under Review'. How do we move this problem of EXCESSIVE SPAM from 'Under Review' to 'Working on it'? This is beyond ridiculous. I hope the kick backs you all get for allowing this much spam to come in is worth it to you all

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    84 SPAM e-mail today so far and 73 of them came from sender Support@*******.de Not sure why you can't filter on these obvious spammers. How can I get a job with your technical team? I'd love to earn a paycheck and not have to do a **** thing. You guys/girls have go to do better. This is beyond ridiculous. My 6 year-old niece could do a better job filtering spam

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    7:15 a.m. and you've broken your previous record of number of SPAM e-mails you have allowed into my junk mail folder. We are at 73 this morning and it appears that you just allowed the flood gates to be opened. Are you even attempting the simplest filtering before you allow this **** into our accounts? We have given you NUMEROUS examples of the **** senders and you have done NOTHING to add these to your filter. GIVE US THE ABILITY TO PUT RULES ON OUR JUNK MAIL FOLDER. IF YOU CAN'T DO YOUR JOBS - THEN WE CAN DO IT FOR YOU.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    it's only 8:23 a.m. and I have already had 50 span e-mails hitting my junk mail folder. Most of them from e-mail address Support@********.de (they keep changing the value of the ******* part so blocking them does no good. Can't you do a better job blocking these domains - or at least give USD the option of blocking domains in our Junk mail. If you won't do your job, then at least let us do it for you. You must be getting quite the kick back from these spammers to just let everything come through.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Do you even make an attempt to filter junk e-mails from reaching the customers? First I was getting all these 'subscriptions' attached to my account from e-mails that were Support@*******.de and now it seems that from@******.de the culprit. Why is it none of my other e-mail address accounts let junk e-mails into my account, but you just seem to let everything in. Do a better job or steal people from google and yahoo to help you with your e-mail filtering.

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Do you all even try to stop anything from coming into our junk mail folders? Seems like you just allow anyone to send messages and you can't seem to block the obviously misconstructed e-mail addresses. If you don't want to do your job, then allow us - THE USERS - to set up our own SPAM filters on the JUNK MAIL FOLDER (and allow us to BLOCK ENTIRE DOMAINS). I am getting a sh*tload of e-mails from Supprt@*.de where they change the value of the * so blocking one address still allows every other combination in. If we could block *.*.de that would solve that problem. DO BETTER OR HIRE PEOPLE THAT WILL

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    Do you filter ANYTHING on your end? Doesn't seem like it. I have way too many spam e-mails coming into my junk mail from malformed addresses that you should be able to flag as invalid. Everything seems to get through your filters and the filters I am allowed to create don't work on the junk mail. It can't be that hard to allow the users to create filters on their junk e-mail. If you won't get off your butts and fix this, then at least allow us users to do your job and block these spammers

    An error occurred while saving the comment
    Kevin Racicot commented  · 

    I have way too many unwanted 'subscriptions' hitting my account and even after I unsubscribe and block the sender, they show up in my subscription list every single day. Since Outlook won't let me block an entire domain (or allow the mail rules to work on the Junk folder), I keep getting my junk mail FULL. The online support is of no help. They keep saying a FIX is in thew works, but no ETA. I think if Outlook REALLY wanted to fix this they would have already. If Outlook is getting an error when I try to unsubscribe because the e-mail address they are trying to reach is malformed, then THEY should just block the entire domain to eliminate all this junk - UNLESS Outlook is making a profit by allowing the spam to hit our accounts.

  3. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  The new Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Kevin Racicot commented  · 

    AGREED!!! Useless feature - not wanted - PLEASE REMOVE or at least give me a way to remove it so it no longer shows.

  4. 907 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  129 comments  ·  The new Outlook.com » Spam  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Kevin Racicot commented  · 

    It appears the Outlook is just dumping EVERYTHING into my junk e-mail. My 'safe senders list' is IGNORED. None of my rules work and even when I flag something as not junk - you still put it in my junk e-mail. You are proving that your service is beyond repair. Time to switch accounts.

  5. 1,997 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  486 comments  ·  The new Outlook.com » Spam  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Kevin Racicot commented  · 

    With just a simple couple of man hours working on filters, you all could reduce the SPAM making it to your customer's accounts - but instead, you seem to allow anything that anyone sends. It's obvious that these are malformed e-mail addresses and would not be valid. Still, you just stand back and let everything pass by. If you would allow US to filter on the junk folder, we could do most of the heavy lifting for you. LET US BLOCK ENTIRE DOMAINS - we keep seeing the same domains but with slightly different addresses. HELP STOP THIS

Feedback and Knowledge Base