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Nicole Kinney

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  1. 44 votes
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    39 comments  ·  The new Outlook.com » Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole Kinney commented  · 

    Please remove this option! This is totally useless and I get more junk mail now than I ever did! Blocking doesn't even seem to help as I have blocked the domain and still comes thru. The unsubscribe at the top of emails only brings more spam. There should be an option to ADD an email to show under subscriptions, it should NOT be automatically added for us especially since most of it is spam.

  2. 1,156 votes
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    1490 comments  ·  Outlook.com  ·  Flag idea as inappropriate…  ·  Admin →
    Nicole Kinney commented  · 

    I have emailed support for almost a year, and have NEVER received a response regarding the issues I am constantly having. I have blocked domains, emails, set up rules and am still able to get emails from spammers. Yet when I have accidently blocked my own email because it was used by a spammer, I am not able to even get emails to my junk folder. There is clearly a flaw in this system and the filters are basically useless if they only work when they want. Outlook is VERY disappointing. I have reported things as phishing, harassing,etc and no response. In fact, I have even seen an increase in the amount of spam I receive hours after blocking. Outlook is part of Microsoft which should be the gold standard in this field yet it has fallen to the lowest. I believe this is probably why most people have chosen to use free email providers with better setting control and useful rules.

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