OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

Andrew Macaulay

My feedback

  1. 346 votes
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    Andrew Macaulay commented  · 

    Similar to Windows 10 Mail/Calendar and Outlook on Android (and other types of connection in Outlook), please allow users to setup an "account name" for the mailboxes that they use rather than only allowing the full email address. Also allow users to say, as part of the account settings, whether the Calendar, Contacts, etc. should be visible in the client, and whether Groups should enabled or disabled on the account. This would allow users to keep their lists of folders, calendars, etc. much easier to navigate especially if they have more than one account that they access through Outlook.

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  2. 30 votes
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    Andrew Macaulay commented  · 

    This is really important for many users of Shared Mailboxes. Seems like there are third party paid (subscription) solutions out there to deal with this (too costly for many) which tells you there is a real need for this (what should be simple) capability! This capability should also apply to delegated mailboxes as well as Shared Mailboxes. Given we are nearly 2 years on from this idea, with many other features being added to Outlook, it would be nice to get *some* feedback as to whether this is even being considered or simply just being ignored.

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  3. 23 votes
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    Andrew Macaulay commented  · 

    I would also add that this is not just for outlook.com accounts but any (Office 365/Exchange/outlook.com) accounts with aliases, where a user may want to, for whatever reason, choose to use an alias that is not set as the default for their email account.

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    Andrew Macaulay commented  · 

    This is a major issue with the way that the new outlook.com personal domains works.

    In the old Outlook.com Premium service, you could have the personal email address set as the Primary Account for your Microsoft Account, and this would work perfectly for all applications including Outlook Desktop.

    Now, with the supposedly improved service, if you have your personal account set as the Primary Account you get the issue of the email account appearing as "outlook_[long series of letters and numbers]@outlook.com" (also a request in UserVoice to fix this issue). You are therefore forced to set the Primary as an @outlook.com address, and then each time you compose an email in Outlook for Windows you have to set the default correctly! This is even more of an issue now that the legacy users of the old Premium service are being forced to migrate to the new service!

    There appears to be A COMPLETE lack of joined up thinking across the various teams on this --- given that the forced migration effectively is breaking users accounts, both issues (defaults and personal account names) should be fixed as a matter of urgency (ideally on both sides)... or, if this is not feasible, there should be an option to simply NOT install Outlook Desktop as part of Office 365 Home/Personal.

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  4. 404 votes
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    Andrew Macaulay commented  · 

    Would also really like to see the ability to rename the "special" folders in Outlook desktop, or for it to use consistent folders with Exchange, etc. and as the Outlook for Android does (i.e. nice UK English names like Sent Items, Junk Email, Deleted Items... rather than the Sent, Trash and Spam often used on the source IMAP services).

  5. 4 votes
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    4 comments  ·  Outlook for Android » Mail  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Also I'd like to be able to sync email from an account but NOT the calendar!

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    Andrew Macaulay commented  · 

    If you have an outlook.com account, or an O365 account which you use JUST for Calendar and don't want any email going through it, you can't turn off the email part of the account - just have what you have on Windows Mail please.

  6. 63 votes
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    14 comments  ·  Outlook for Android » Mail  ·  Flag idea as inappropriate…  ·  Admin →
    Andrew Macaulay supported this idea  · 
  7. 20 votes
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    Under review  ·  6 comments  ·  Outlook for iOS » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    2nd the comment on this, and fir Android. The list of accounts is almost unusable when you have multiple accounts.

  8. 26 votes
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    4 comments  ·  Outlook for iOS » Mail  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    For Android as well, together with optional 'profile' pictures for each account so you can actually tell which account is which easily

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  9. 134 votes
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    Under review  ·  35 comments  ·  Outlook for iOS » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    When you have a few different email accounts, especially using the same service, it is not obvious which one is which. Being able to change the order of them so that the most used is first, and being able to add the name or even a custom icon/picture for each would make this much easier to use.

  10. 4 votes
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  11. 275 votes
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  12. 77 votes
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    21 comments  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Fully supporting all the points here - being forced to use a single registrar is frankly appalling and, given Exchange Online can support ANY registrar/DNS hoster, I can't see why there is ANY issue at all with supporting custom domains by the old MX method! Really considering moving ALL my and my families email off outlook.com given this - which will be yet another nail in the coffin of Microsoft's consumer services..... or maybe that's the plan?

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  13. 3 votes
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    1 comment  ·  The new Outlook.com » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Completely agreeing with everything said here. The whole Office 365 based premium option (with no other options) is overpriced, and so limited as to be a real problem. As a household, we have a number of domains (and probably adding some more) and I am seriously thinking whether we should move all of them onto another service given the frankly ridiculous limitations of the more expensive service (if you are using it just for custom domains).

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  14. 26 votes
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    2 comments  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    We should NOT be limited to any domain registrars - the old way of setting up DNS servers worked perfectly and is like pretty much every other email service. Fair enough, offer a "simple" option to do it all through one or more providers, but please please PLEASE allow linking to any registrar/DNS hosting service!

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  15. 20 votes
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    5 comments  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Completely agree with this - this is stopping me using the service for some new small business accounts (maybe the plan by Microsoft?) where I don't need or want the complexity that Office 365 Essentials (or Exchange Online) bring! Given outlook.com is, from what I understand, built on Exchange, I don't see why it is not possible to use the capabilities to support custom domains that Exchange Online has (with NO limitation of the DNS servers/domain registrars).

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  16. 9 votes
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    1 comment  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 72 votes
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    Planned  ·  34 comments  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    With the enforced move to using O365 Home/Personal to get custom domains on outlook.com, you really need to get the support capability in place to support it! I have tried to get a set of questions answered about the migration, and the outlook.com support says it's down to the Office Team, and the Office team have said that its either the outlook.com team or the enterprise Business Support teams (given the custom domains). I have still to get my answers and am getting extremely frustrated and annoyed by the complete lack of support of this pretty critical process.

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  18. 15 votes
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    6 comments  ·  The new Outlook.com » Premium  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 1 vote
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    1 comment  ·  The new Outlook.com » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Still seeing this issue.

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  20. 37 votes
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    11 comments  ·  Outlook for Android » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Andrew Macaulay commented  · 

    Outlook for Android app should have at least the same level of functionality in this area as the Windows 10 People App - allowing manual merging of contacts, with help to find them - as well as manual separation. Ideally this should be able to be sync'd between Windows and Android so that the contacts (especially when from outlook.com) look the same on both devices!

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