Caitlin
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I am very interested in allowing customers to specify the duration of the service they are booking.
Currently, I seem to have to create a new appointment type for every different duration of the same type that I want to offer. This is exceedingly tedious for me and for customers. It would instead be helpful if I could set either a default duration or a default increment, a minimum amount of time a service could be booked, and a maximum amount of time a service could be booked. This would provide significantly more flexibility for both me and customers.
I imagine that there is a greatly expanded userbase for this product in 2020 and expanding features like this will be enormously helpful.