Bring back support for delegated accounts.
Previous delegated mailboxes (or shared mailboxes not sure what you call them) could be added to Outlook and would show up as additional mailboxes.
With new Outlook these mailboxes no longer appear.
It would be great if you bring them back. :)

31 comments
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Anonymous commented
Please allow delegate accounts as soon as possible.
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Anonymous commented
Hi! I think it's a error. Some companies like mine have generic accounts emails in order to costumer services, information, etc... Not to access delegate accounts is a step backwards related to new version of Outlook... So only I will work with old version... This is not useful
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Jack commented
This is a step backwards for not allowing us to view Delegate emails in outlook.
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Ben commented
Accessing shared inboxes is a business requirement for my organisation
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Onur commented
Sending messages from shared group mail addresses is not supported in the new version of outlook. It's pretty sad if it's on the web and not in practice, you'd better get immediate support.
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Matthew Derosier commented
We need delegate accounts back. This is needed for my work. This new version is useless without it.
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Jose commented
Very useless this way. The new version should be better, not worse. Backward compatible.
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Felix commented
Yes, please bring back shared mailboxes as we need the for our work!
Thanks a lot! -
Anonymous commented
PLEASE BRING BACK SHARED MAILBOXES!!!! IT IS A MUST!!!
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Anonymous commented
For my work we must constantly view more than one mailbox. This so called update of MS Outlook is useless without this simple setting.
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Andrej Sramko commented
this is a MUST for our company
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damon hemmerdinger commented
New outlook is useless for me and many other users without this feature.
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Tamra commented
This is definitely a deal breaker for my organization, where we use shared inboxes for continuity in communication and conversations histories. Our organzation also has a mix of mac and pc users. It's a fairly disruptive experience when the desktop environment is not consistent across devices. Our mac users have selected their equipment based on job requirements... there shouldn't be a penalty for this.
Ultimately, New Outlook will not work for our organization.
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Eden commented
Must have feature. we use multiple shaped mail boxes. please make available with new outlook ASAP!
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David Rogers commented
It is completely unacceptable for a "new" version to have reduced functionality from the previous version. This is not an upgrade! You obviously do not care about your user requirements. The Mac version of Outlook is already a scaled down version, which is already unacceptable and a slap in the face. Where's the class action suit I can sign as it appears Microsoft wants to drive Mac users to PC version.
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Kevin commented
We need this, because our helpdesk/support mails come through this shared email address.
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Seth commented
This is so critical - my business uses a shared mailbox for all incoming inquiries. Very important!
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Anonymous commented
I agree, I love the layout of new look - similar to how my PC used to work - but impossible without the shared mailbox function!
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William Holmes commented
You have removed shared accounts from the new outlook????? This is a core feature for Exchange in both the Office 365 and On-Premises environments.
This product will no be at all usable in our environment without support for shared mailboxes.
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Anonymous commented
We need the functionality to add and manage delegates (shared mailbox accounts) adding to the new outlook for Mac