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How can we improve the Outlook.com mobile webpage beta?

← Outlook.com on the mobile web

New format does not work

The new format does not work, my inbox says 22 messages when I open inbox there are only 3. At some random point they come up and half of them I've already deleted. I don't trust that I'm getting all my emails. I would love the old setup back please.

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Mick shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I have lost the reading pane, lost the folder list, lost the ability to use outlook. Its like getting a mobile phone experience on my laptop - and thi pushes me back to google.

  • Jeff Vosburgh commented  ·   ·  Flag as inappropriate

    Opening web pages in Outlook is buggy frustrating. How can I turn off this "feature"? Also I have to use the web version because some emails don't show up in the app until the next day. Horrible app.

  • Sophie Delaney commented  ·   ·  Flag as inappropriate

    I have the same problem, it started off saying 33 emails unread and I couldn’t find them until after a couple of days I was able to select the unread button on my phone and they appeared. Then it was over 100 and now it’s 405!!! Very frustrating. My emails also now take ages to load.

  • Anonymous commented  ·   ·  Flag as inappropriate

    What has happened to my email layout? I hate this one. Return it to the way it was.

  • Kathy commented  ·   ·  Flag as inappropriate

    I want the old school email back. Sometimes, if it’s not broken, then don’t fix it.

  • Jasper commented  ·   ·  Flag as inappropriate

    My inbox shows that I have over 100 emails but I can only see 3. Sometimes if I open the spam folder and go back to my inbox the emails appear! Very frustrating!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem, and I am deleting messages and they pop back up as unread messages☹️

  • Jessica commented  ·   ·  Flag as inappropriate

    I have stuff that isn’t junk going to the junk folder now. When I delete things from my inbox they go to the junk folder instead of being deleted. When I open emails now on my phone I can’t zoom out to see the whole email I have to scroll left and right and the scrolling lags so I can’t see the email in one screen. think I was able to get rid of the circles in settings. I had no issues with anything until this, what I consider bad, change

  • Anonymous commented  ·   ·  Flag as inappropriate

    I found out you have to click on the top right what looks like a wine class,from there I had to click on to me. When,I did all my mail appeared. Even,ones I just deleted. I hate this format. I hope this helps you.

  • Katy Ginsburg commented  ·   ·  Flag as inappropriate

    I am having the same issue about emails not showing up and/or showing the same emails over & over again.
    How do I fix it???

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have the same problem. I keep deleting old emails I already deleted

  • Claire Tym commented  ·   ·  Flag as inappropriate

    I have the same. Now got 225 emails that I delete and they keep coming back.

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