i want the old format back. how can i do it.
go back to the old format
Thank you for your feedback. We hear your concerns. Our goal is to provide you with a great Outlook experience that works for you. For this, we would appreciate your answers to a couple of questions:
• What challenges are you facing with the new experience?
• What do you think would help improve this new experience?
Your answers will help us improve the new version.
If you’re facing issues with deleted emails reappearing in your inbox, then vote here: https://outlook.uservoice.com/forums/910579-outlook-com-on-the-mobile-web/suggestions/34587427-i-am-not-able-to-delete-unwanted-emails-re-appear
We have also added a setting to remove the avatar from the message list so you can use that turn it off.
B Lataille commented
Unable to delete all like the old format. The new format is useless and I don’t want to use hotmail anymore.
I dont want adds!!!!!!!
Stan Sellstrom commented
I lost everything.
HOW DO I GET IT ALL BACK
Lynda Olin commented
Actually, it is the file list that is missing. With this new format, I am constantly mis-filing the messages I want to save. This new format is horrid. At least give us an option to keep the old version.
Lynda Olin commented
This new format is horrible. Difficult to read. Where is the summary/preview list? Please provide an option to return to the original layout. This is awful!
Allen banister commented
I somehow f-ing messed my emails up bad.. I had firstname.lastname@example.org email forever.. And somehow i deleated it as a primary and it was connected to all my other emails and things.. Well my phone got stolen and it is linked to all them and i cant get in any of them.. And i got alot of important documents that i need and can't get to.... I'm SO SO screwed...
new one is confusing tabs not readily available
The worst set up I’ve ever seen lost out on warranty parts from a gift couldn’t get the receipt go back to the old way the grass isn’t always greener
LESLEY GIDDINS commented
Your 'NEW, SO CALLED UPTO DATE OUTLOOK EMAIL WEBSITE IS F***ING S***.
Your new format sucks!
I want the old format back.
I cannot open my email
This is rubbish.
Do i have to pay
Georgiou Kolovos commented
I will have to quit using this, the new format sucks and is totally unbearable. Too many things don’t work for me and I don’t even know where to start...
Diane Murray-McKinley commented
I enjoy it just as it is
AGREED!!!!! Re: I've had this email account for 16 years (since it was hotmail) and this layout has me searching for a new email host. This layout is TERRIBLE. If I wanted a format designed specifically for a phone, I'd use gmail - but I don't, which is why I still use Outlook. Truly awful.
No me gusta ese formato. Muy confuso
I've had this email account for 16 years (since it was hotmail) and this layout has me searching for a new email host. This layout is TERRIBLE. If I wanted a format designed specifically for a phone, I'd use gmail - but I don't, which is why I still use Outlook. Truly awful.
Customer Support Agent, Outlook.com) respondeu
Thank you for your feedback. We are striving to make the Outlook experience better and your feedback can help us. Let us know what it is about the new Outlook that you do not like.
Tony Michener commented
This new UI format is HORRIBLE!!!! Bring back the old format! Where is dark mode? Too many clicks to switch folders! Just bad all around!