i want the old format back. how can i do it.
go back to the old format

Thank you for your feedback. We hear your concerns. Our goal is to provide you with a great Outlook experience that works for you. For this, we would appreciate your answers to a couple of questions:
• What challenges are you facing with the new experience?
• What do you think would help improve this new experience?
Your answers will help us improve the new version.
If you’re facing issues with deleted emails reappearing in your inbox, then vote here: https://outlook.uservoice.com/forums/910579-outlook-com-on-the-mobile-web/suggestions/34587427-i-am-not-able-to-delete-unwanted-emails-re-appear
We have also added a setting to remove the avatar from the message list so you can use that turn it off.
491 comments
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Anonymous commented
I dont want adds!!!!!!!
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Stan Sellstrom commented
I lost everything.
HOW DO I GET IT ALL BACK -
Lynda Olin commented
Actually, it is the file list that is missing. With this new format, I am constantly mis-filing the messages I want to save. This new format is horrid. At least give us an option to keep the old version.
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Lynda Olin commented
This new format is horrible. Difficult to read. Where is the summary/preview list? Please provide an option to return to the original layout. This is awful!
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Allen banister commented
I somehow f-ing messed my emails up bad.. I had s.a.b.with-me@hotmail.com email forever.. And somehow i deleated it as a primary and it was connected to all my other emails and things.. Well my phone got stolen and it is linked to all them and i cant get in any of them.. And i got alot of important documents that i need and can't get to.... I'm SO SO screwed...
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Anonymous commented
new one is confusing tabs not readily available
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Matt commented
The worst set up I’ve ever seen lost out on warranty parts from a gift couldn’t get the receipt go back to the old way the grass isn’t always greener
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LESLEY GIDDINS commented
Your 'NEW, SO CALLED UPTO DATE OUTLOOK EMAIL WEBSITE IS F***ING S***.
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jfwalkr commented
Your new format sucks!
I want the old format back. -
Anonymous commented
I cannot open my email
.
Why.
This is rubbish.
Do i have to pay -
Georgiou Kolovos commented
Very good
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Li commented
I will have to quit using this, the new format sucks and is totally unbearable. Too many things don’t work for me and I don’t even know where to start...
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Diane Murray-McKinley commented
I enjoy it just as it is
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victoria_miao commented
AGREED!!!!! Re: I've had this email account for 16 years (since it was hotmail) and this layout has me searching for a new email host. This layout is TERRIBLE. If I wanted a format designed specifically for a phone, I'd use gmail - but I don't, which is why I still use Outlook. Truly awful.
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Anonymous commented
No me gusta ese formato. Muy confuso
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Anonymous commented
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Anonymous commented
I've had this email account for 16 years (since it was hotmail) and this layout has me searching for a new email host. This layout is TERRIBLE. If I wanted a format designed specifically for a phone, I'd use gmail - but I don't, which is why I still use Outlook. Truly awful.
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Du commented
Customer Support Agent, Outlook.com) respondeu
Thank you for your feedback. We are striving to make the Outlook experience better and your feedback can help us. Let us know what it is about the new Outlook that you do not like. -
Tony Michener commented
This new UI format is HORRIBLE!!!! Bring back the old format! Where is dark mode? Too many clicks to switch folders! Just bad all around!
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Lib commented
I don't like the Focused and Other separation, I want to see all emails by date order. all emails.