Make it easier to get in contact with someone about a problem
I’ve lost all my emails from my inbox and I am finding it really hard to contact someone. Virtual assistant is hopeless and emails sent to support are just coming back. Getting very frustrated have lost so many important emails. Really want someone to contact me or make it easier to contact support. 🤬🤬
Anonymous
shared this idea
8 comments
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clo.mont@hotmail.com
commented
If I respond to one email, outlook we I’ll not allow me in my inbox. I get kicked out and have to go into Hotmail account via Laptop or iPad or vice versa
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Jeff
commented
actual tech support, someone keeps trying to reset my password and your robot keeps sending me my own inbox instead of letting me email them and there doesn't seem to be any other way to contact someone.
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Michelle Evans
commented
I constantly have to keep going through pointless loops to recover my email that lead nowhere, and I’ve been trying for over a month to get it back because it has all of my documents saved to my one drive which I now can’t access!! It’s frustrating calling up and being told by a robot my only option is to try again online! I got to the support desk and hit the categories saying I’m trying to recover my email/password and that I want to talk to someone and then I just keep getting stuck on the next step because it asks me to sign into my email which I obviously can’t do because that’s the reason I’m trying to contact them!! So I just keep getting no results and I’m that angry that I’ve left atleast 15 different feedback messages to try and get something done and of course I’m still stuck in the same position I was a month ago.
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Laene p
commented
Trying to add my phone number to my account.
It says I dont have one. So I try and add one so I can recover and such.
It says it's already on there??? And wont let me add. So I try to change something.
It will not send me a text to confirm code. And i go through the help center and it says "send email" i click the link and it sends me back to my inbox.....
Where am i sending this email to?
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Anonymous
commented
I need someone to contact me for help asap and can't find any way to get a hold of u guys and I am get ing extrely frustrated with what's going on and have no way to get help
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Julien
commented
Same ******* thing here.
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Shella
commented
Heyy
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M
commented
I lost all emails in my inbox also. It happened when I tried “deleting all” from my junk email folder. It deleted EVERYTHING IN MY INBOX INSTEAD. So angry.
And all I can do is hope someone from support see my “suggestion” here. Totally ridiculous.
