Spam/junk email showing up in Inbox
Why can’t you have a more efficient spam filter? When I get 10 emails saying the same dumb **** which is obviously spam, can’t I just block certain words? Or better yet, can’t you block emails even coming through to my spam folder/inbox which are obviously spam? I don’t need them, and I’m probably not alone...
We are sorry about the spam mail you’ve been receiving. We are looking into improving the filtering.
John Haukenfrers commented
For the last 2 years I have been marking meet up emails as spam and they still arrive in my inbox not my spam folder. Why? They ate marked as spam but it still keeps coming. Because of the way you treat this I don't even have the means to block the sender so. I should be able to block anyone I do not wish to receive emails from. Why you give these companies the ability to say we have all of these users when in fact if I could I would. My son signed me up and I have no password. No password and I cannot get into the account to cancel it. It's like being part of a circular firing squad and everyone just keeps on shooting. Please give me this ability. Let me choose whom I block.
Francis Kenyi commented
can I speak rather than writing them.
The Subscriptions List setting appears to be a repetitive addition to Outlook email that has created more complaints than compliments from users. It mirrors commercial domains within a users Safe Senders List, but also subscribes them to SPAM domains without the users approval. Emails from those domains are then allowed into the user's Inbox, which judging from complaints is rather frustrating. When a user tries to remove themself from the undesired sender on their Subscription List, it either can't be done by Outlook or, even worse, takes them directly to the SPAM website to unsubscribe which can lead to more SPAM emails. Allowing a user to deactivate/remove the Subscriptions option in Settings could help prevent frustrated users from receiving SPAM in their in their Inbox. Personally, I was not receiving SPAM in my Inbox until filters went down a few years ago and, the again, after there was the addition of this Subscriptions setting.
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I would like control of my subscriptions. Some how senders have embedded their address in my subscription under current subscriptions and I not authorized to unsubscribe and am receiving way to many emails from them. I have set up rules and blocked them, but I am still receiving emails. How can I get control back of my email account and stop the amount of spam. This is very upsetting because only solutions in forms that I have read are to delete account or open Hotmail through Gmail to control the spam.
Reidar Storebø commented
In the past few months, I have received an incredible number of emails regarding money and bitcoin purchases. This is extremely annoying. Consider switching to another email provider if you can't stop these spam.
Mingwei Li commented
Almost every single email that ended up in the spam folder is NOT A SPAM AT ALL. Please fix this Microsoft. Now I have to constantly check my spam folder in case I miss some important emails
D. Wayne Stiles commented
allow es to block unwanted junk senders on our mobile i-devices as easily as we can on the mac-laptops
Need a shortcut on the mobile app to write rules to control spam. Currently have to locate a computer to write process rules
I get so much .eu spam I can't stand it. Cant block it due to dynamically changing domains. Need ability to block ULDs in rules. It's 2019 for Pete's sake!
alberto carreón commented
Hagan una app para outlook para tableta andoids e incluyan acceso a la carpeta de spam porque luego llegan a ahí correos que no lo son.
Kemar Barrett commented
Is there something wrong with my email security?? I get over 20 scam emails daily. Even from one’s that i have on block list!
Frédéric Hinault commented
The title says it all, I’m looking for a job and many if not all received email are falling in the spam folder (app, desktop, mobile page wheter it’s the beta or not).
This makes me think that’s a server side issue.
There’s no feature to manage email adresses whitelisting or blacklisting.
So there is no way to change anything about this.
I have seen that you marked a similar user request as DoD, but while moving legit mails received in spam box yoûre not adressing the real issue : the real issue is that your automatic email blacklisting is way too sensitive. All emails are being sent to the spam folder.
And there is no way to change the whitelisting or blacklisting.
That’s the same issue than the other person closed ticket yet you did not adress the root cause : the white or black list or email adresses and email adresses domain.
Nor did you solve the issue by looking at server side spam filter sensitivity.
If this cannot be solved, I will simply switch my main email account to gmail because hotmail simply became unmanageable.
Like others have said, spam filter needs improvement. 1-2 spams per day are ending up in my inbox (even though many more are going into the spam filter).
Work on Spam filtering service. We are bombarded with spam and we have to choise to stop receiving these.
Please fix the spam filter: the amount of spam getting trough sent to since around April 1st is so much I'm about to delete my account.
Why they isn't the same action as in Hotmail basics. Declare spam add the sender at a blocking list... (Sorry for my English). That's a big part missing for the treatment of mail.
Vasilios Dukas commented
Amount of junk mail that gets into my inbox instead of directly into the junk folder is now immeasurable. I spend hours sending it back... It's really shameful, I have been using this account daily since 1996...
Here's the idea:
Do what Gmail does, junk into junk and email that I have repeatedly marked as not junk, still gets into junk folder... They never miss.
Dan Notc commented
put all the functionality for junk , moving and filtering that you have in outlook application (PC), in the browser version.
No way to filter spam