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Outlook.com on the mobile web

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  1. Junk mail

    I have experienced a wild increase in junk mail in my inbox, and the stuff I have marked as not junk still goes to junk. I think I’ll be leaving my 16 year old hotmail account soon

    389 votes
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    142 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →

    We are very sorry for the increase in spam messages that you received over the last few days. We’ve made some fixes and the spam filters should be working normally now. We’re also in the process of cleaning up your inbox of all the spam you’ve already received. Apologies again, for the inconvenience this has caused and thank you for your continued patronage.

    If you feel you’re still getting a lot of spam mail, vote here: https://outlook.uservoice.com/forums/910579/suggestions/39515050

  2. 203 votes
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    130 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remove colored circle with abbreviation of sender

    Hi, I use the bèta version and since a few days it shows a sort of big color filled dots with the abbreviation of the name of the sender on the left of each email in my inbox. That takes up a lot of space and adds no value for me, therefore lowers my productivity. It takes time to translate it to the name to know who the sender is, and that name is only 2 mm to the right.
    Could you make it an option or disable it all? I'm either way interested in what the idea behind these…

    47 votes
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    15 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →
  4. icon for blocking SPAM-JUNK MAIL FROM OUTLOOK MAIL

    I NEED TO BLOCK SPAM JUNK EMAIL HOW CAN I DO THIS IS THERE AN ICON SOMEWHERE I HAVE OUTLOOK E-MAIL MAKE IT SIMPLER TO USE

    122 votes
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    26 comments  ·  Contacts and recipients  ·  Flag idea as inappropriate…  ·  Admin →

    Steps to mark mail as junk/spam.

    In the message list:
    1. Press and hold an email to launch the action bar at the bottom.
    2. Tap the junk icon on the extreme right.

    In an open mail
    1. Tap the overflow ‘…’ icon in the mail header.
    2. Tap “mark as junk”.

    Let us know if this doesn’t work for you.

  5. 58 votes
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    28 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. You can activate multi select mode by long pressing an email or tapping on the avatar of the sender. Then you can choose one or more mail or hit “Select All” to select all the mail in the folder. You can then delete them. Let us know if this works for you.

  6. I need help in opting out of the beta outlook. I try to find the toggle, but could not I am an older lady. Could you opt out for me please?

    I need to opt out of your beta outlook. I am an older lady 78 years old and I am not technology proficient. I cannot opt out. Could you opt out for me please

    I am afraid that if I am in this beta program that I will lose the ability to email to my children. Please opt out for me

    109 votes
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    62 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We assure you that you will be able to continue using our services with the beta. Let us know if there is something that you don’t like about the new Outlook.

    To turn off the new Outlook, simply tap the 3 horizontal lines on the top left of the screen, and turn off the toggle that says “Outlook beta”. Visit this page https://support.office.com/en-us/article/learn-about-the-outlook-com-beta-for-your-phone-s-browser-0dcfd8a4-49ad-466b-80e7-b8fff142fefa to see a screenshot.

    Let us know if this helps.

  7. Select multiple items and mark as phishing. I would prefer if junk folder was junk, and not scams - they should go to trash.

    Mark Multiple items as phishing. Outlook you need to be better at getting rid of scams - they are junk - the are scams!

    24 votes
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    6 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    We are sorry for the inconvenience caused. To mark multiple mails as junk, follow these steps.

    1. Long press an email or tap on the avatar of the sender in the message list to enter multi select mode.
    2. Select one or more mail.
    3. Tap the junk icon on the bottom right to junk all the mails without opening them. This icon has a circle with a cross inside it.

    Let us know if this did not work for you. If you are facing issues with a lot of spam in general, then please vote here: https://outlook.uservoice.com/forums/910579-outlook-com-mobile-webpage-beta/suggestions/39515050-spam-filter

  8. ACİL VE DÜZELTİLMESİNİ İSTEDİĞİMİZ İHTİYAÇLAR

    1yeni klasör butonu bulmakta zorlanıyoruz, 3çizgi ne anlama geliyor, yeni klasör butonu yanında olmalı. klasör adı değiştir butonu da androidde bulamıyorum.
    2
    özelikle mailleri 10lu 10lu gibi kısmen de seçebilmek istiyoruz.
    3outlook betada olduğu gibi mailleri komple seçebilmek istiyoruz. betada olan bu mail taşıma özelliği diğer sürümede yapılsa iyi olur.
    4
    translate Türkçeye çevirmiyor, fikirleri ve konu başlıklarını okuyamıyorum seçemiyorum.
    5sapık hacker mailleri gelmrsini engelleyemeniz büyük ayıp fiyasko suç. geri dönüş sorun problem için 6harf yetersiz. 1000 harf olmalı.
    7skype whatsap gibi kullanmak isteriz.
    8
    outlook ile hotmail aynı şey mi?
    9hangi outlooku androidde

    10 votes
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    0 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →

    We apologize for the inconveniences caused. We see that you have asked for a number of things. Can you please vote on the respective topics?

    1. For ability to add/edit/delete folders, vote here: https://outlook.uservoice.com/forums/910579-outlook-com-mobile-webpage-beta/suggestions/35684713

    2 and 3. To select one or more mails, long press the mail in the message list to enter multi select mode.

    5. To report spam related issues, vote here: https://outlook.uservoice.com/forums/910579-outlook-com-mobile-webpage-beta/suggestions/39515050

    8. Outlook is the same as hotmail.

    Let us know if you have any more questions.

  9. It is a chore to make emails spam/phishing.

    Please make it easier to mark emails as spam/phishing. Right now we have to open the email, then click “this is spam/phishing” option, then submit. There should be a select all option, and the. We can go through and uncheck ones that aren’t, or trash the ones that aren’t, then select all and mark as spam/phishing.

    75 votes
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    17 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback. We have now made it possible to select multiple emails in the message list and mark them as junk using the quick action bar at the bottom. This will also allow you to mark an email as junk without having to open it.

    Follow these steps to achieve the above.
    1. Long press an email that you want to junk.
    2. Select one or more emails that you also want to junk. You can also select the “Select All” option to quickly select all the emails.
    3. Tap the junk icon on the quick action bar on the bottom right.

    In case you don’t see the junk icon on the quick action bar, try reducing the number of emails in the selection.

    Let us know if you have any feedback around this.

  10. How do I change the personal info and password of my email account?

    How to change personal info on Outlook email from android? There are no options to in the email Settings but when setting up the account the option was there to fill it out. Brand new account.

    145 votes
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    70 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. You can now view your account and change your password from within outlook.com on the mobile browser. To do this follow these steps.

    1. From the Inbox, tap the 3 horizontal lines to open the folder pane on the left.
    2. Tap the Settings gear icon.
    3. Tap the “Account” option.
    4. Tap “View account” to view your Microsoft account which allows you to view and edit information like your name, birthday, location, profile picture, phone number etc.
    5. Tap “Change password” to change the password for your email account.

    Let us know if this helps you.

  11. Stop changing email

    Stop changing the email I can't delete all my junk and deleted mail. I can't find how to delete my inbox give people a chance to choose if they want change or not

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for using Outlook Mobile and sharing your ideas with us. We really appreciate your support.

    There are a few quick and easy way to delete emails from the Outlook app.

    1. Delete button in reading view.

    Simply tap on the “trash” icon on the upper right corner of the screen to delete the email that’s currently open.

    2. Swipe to delete.

    Swipe the email to the left. By default, this will archive the email. However, you can customize Swipe Options in the Settings and change the action to Delete.

    3. Bulk delete.

    This is very useful when you want to delete multiple emails at once. To do this, long press on an email until a checkmark appears at the left of it. Once you’ve selected multiple emails, you’ll then be able to perform the following actions: deleting, marking as read, archiving. A “Select…

  12. Issue with replying or mailing to a specific domainname

    I used the new beta version from Outlook.com. Issue: When I want to reply a mail that's end's with a .jobs he says that the mail doesn't exist. Received from different sender's and the same issue. I roll back to previous version from Outlook and the reply work's again.

    7 votes
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    3 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →
  13. 16 votes
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    8 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us. The Outlook beta is a new modern, faster and more responsive experience of outlook.com on a mobile browser. To turn it on or off, you can open the folder pane where you will find a toggle. You can switch it on or off as many times as you like. We would love to get your feedback about the new experience as it helps us make our products better.

    Please read this article to know more about Outlook beta https://support.office.com/en-ie/article/Learn-about-the-Outlook-com-beta-for-your-phone-s-browser-0DCFD8A4-49AD-466B-80E7-B8FFF142FEFA.

    Let us know if this answers your question.

  14. Update credentials for connected Email accounts

    I have received several emails requesting that I update the credentials for my connected gmail account. I have reset the password, removed and re-added it...nothing seems to work, and the help keeps sending me in circles. There must be a more streamlined way we could do this, while maintaining security and privacy concerns.

    22 votes
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    19 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us. To fix this issue you will need to get onto a desktop or laptop and do the following steps.

    1. Go to outlook.com and sign in to your account.
    2. Click the settings icon on the header.
    3. Click “View all Outlook settings”.
    4. Under “Mail settings”, choose “Sync email”.
    5. Under the “Manage your connected accounts section”, look for the account that is causing the issue.
    6. Remove and add the account again.

    Let us know if this helps you.

  15. Do not expand subfolders, make the + only way to expand. I have 2oo + sub folders, not fun to scroll thru them, get with it MS.

    Do not expand sub folders, if you have 250 subfolders, takes way long to move emails or find them.
    Use the + to expand them only. My old live mail was great until you took it all away, your program is no longer any good.

    Go back to the windowd live mail format. I cannot use outlook. I have 50 main folders with 250 subfolders. Try and scroll thru them with outlook, it sucks. I use Thunderbird, wish I had that on my smartphone.

    When are you going to fix outlook where you can actually use it as a file…

    36 votes
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    10 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Quick actions: add a "Move to folder..." option

    A "Move to folder..." option on Quick actions would make it easy easier to organize my emails on the fly, and therefore avoid the multiple steps needed to move an email.

    17 votes
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    5 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback. Follow these steps to quickly move one or more emails to a folder.
    1. Long press an email to enter multi select mode.
    2. Select more emails if needed.
    3. Tap the move to folder option on the quick action bar at the bottom.
    4. Choose the destination folder.

    You can also undo the move if you have accidentally moved emails to the wrong folder.

    Let us know if this helps you.

  17. Reply bug in the "new" (beta) outlook that I found immediately:

    When replying to all attendies of a meeting, it fails to allow scrolling of the reply. This causes the area into which you're typing to be hidden behind the keyboard, so you can't see what you're typing! To get around this I had to type it in another app, then paste it into outlook. Even then, I could scroll down to see my complete reply.

    This does NOT happen when replying to regular emails, only when replying to all meeting attendees.

    1 vote
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    Completed  ·  0 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →
  18. Would like all my folders from my outlook desktop to be on my mobile outlook

    Would like all my folders from Outlook desktop to appear in outlook mobile.

    9 votes
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    4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. 8 votes
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    6 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  20. How to delete everything in junk and deleted items folder - Empty Folder Button

    Is there a button to delete everything from the junk file all at once? I cant find it.

    108 votes
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    46 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for being patient. We have now added an “Empty folder” button in the Deleted Items and Junk Email folders so you can delete all your trash with one click. Note that this action might take a while if you have a lot of items in the folder. Let us know if you have any feedback.

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