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Outlook.com on the mobile web

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  1. Help - inbox emails automatically deleted and not in trash either

    Help - inbox was automatically deleted - and trash only goes back a few weeks

    249 votes

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    73 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    We apologize for the inconvenience caused. We have a few questions to understand what’s going wrong.

    1. Is the entire inbox empty or are only a few mails missing?
    2. Is this an intermittent issue? Are the mails sometimes visible and sometimes not?
    3. Are you trying to look for the mails through the search icon or are you scrolling to the date to search for the mail?

    Do write back to us with your answers. We thank you for the continued patronage.

    We’ve fixed a related bug on iOS 10.3. If you’re on this version of iOS, do let us know if you’re still not able to see your mail.

  2. 80 votes

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  3. the new setting is a bit slow it needs to be faster

    I am trying to wait for it to load all my emails but it's taking ages I think the new setting needs to be faster at coming get also I am getting annoyed trying to wait for it!

    31 votes

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    15 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback. We are striving to make the new Outlook much faster than before.

    Can you answer the following questions for us?
    1. What parts of the app are slow? For example – loading the inbox, loading a mail, performing an action on a mail, switching between mail and calendar, etc.
    2. Is it slow all the time?

    Your feedback will help us improve the product.

  4. Increase the limit of messages per day it’s too small

    At the moment the limit before verifying is too low and needs increasing

    27 votes

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    9 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
  5. For outlook.com, please add personalized email merge! It would be so very helpful! Thank you.

    For outlook.com, please add personalized email merge! It would be so very helpful! Thank you.

    12 votes

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    5 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →
  6. 11 votes

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    3 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bring task list to mobile

    I would love it if new beta version included the task list, like the desktop versions do. I rely on this for managing my college homework, and would love to be able to enter it on mobile as it is assigned

    11 votes

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option to unsubscribe

    I get a lot of unwanted spam, I usually place it in the spam folder. The other nice thing would be for the message to fully be readable so I could get to the unsubscribe link in the bottom of the email. It seams that in outlook I do not have this option. I than have to find another way to read my outlook emails and perform this function.

    Contact me directly for an example.

    9 votes

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    2 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us. Please help us improve our spam rating by marking such mails as junk so that you don’t get such junk mails in the future. The option to unsubscribe from a mailer is available at the top of the mail if you’ve marked the mail as junk. If you don’t see it, can you send us a screenshot by replying to this comment via email?

  9. The current format for Microsoft Outlook is dreadful. I cannot find emails easily and the flag is almost invisible.

    Emails should not have so many spaces etc., between them. As for focused and Other - please forget it. I generally flag important ones but the flag is almost invisible. Shocking

    9 votes

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    2 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us. We are sorry you don’t like the new design. Are you talking about the spaces between individual emails? We are considering revamping the design a little more to improve scanning of emails.

    To turn off the focused/other inbox you can do that from outlook.com on a desktop or a laptop. Just go to settings and turn off the focused inbox toggle. If you want that setting in the mobile browser, vote here: https://outlook.uservoice.com/forums/910579-outlook-com-mobile-webpage-beta/suggestions/34143463-mobile-turn-off-focused.

  10. Hi I am receiving emails but message is saying it cannot be downloaded from the server and on rest all other devices this email is working

    Receding email but corrupt Mesagea comes in the email that server is not able to download the messages. I am also facing on 1 of the I phones on rest iPads and computer it is working fine. Contacted apple also they are saying it is hotmail fault please contact them and email if is vijaysaran@hotmail.com

    7 votes

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    0 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make it load the inbox.....it's ******* revolutionary to have an email I get emails at and can see the mail. Trust me.

    When you log in the inbox folder onset just appear as empty no matter how many times you load it...how about we change that to loading your actual inbox... I understand this may seem impossible but I have faith in youguys. XD

    7 votes

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Outlook Beta does not work right

    Email on some pages has no pictures or text...others are fine...Inbox gets stuck can't go to main messages...beta does not work right....bad...bad...bad..

    6 votes

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    3 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →
  13. I simply want to read an email that someone forwarded, but it simply won't open

    How is it that you ***** up email. I simply want to read an email that someone forwarded, but it simply won't open. I've had Hotmail for 20+ years, but you're really making me consider other options.

    6 votes

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    1 comment  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
  14. Accidental Delete

    It's too easy to accidentally delete an email by swiping left in the inbox. We've gotten so used to swiping either direction for a list of options . . .

    6 votes

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    1 comment  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
  15. Junkmail

    I cannot see email content in my junk mail content even when I have said show blocked content. I'm using an android mobile for this.

    3 votes

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    2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  16. beantwoorde emails vind ik niet meer terug in 'verzonden items'. Wel wordt in de orginele mail de melding gegeven dat de email beantwoord is

    beantwoorde emails vind ik niet meer terug in 'verzonden items'. Wel wordt in de orginele mail de melding gegeven dat de email beantwoord is

    3 votes

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    0 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes

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    0 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
  18. Emails do not fully load

    Most of my emails do not fully load when I open them using the mobile app. Usually the emails with pics. Please advise if is an issue with a resolution soon.

    3 votes

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    1 comment  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
  19. NEED CONTACT

    CAN I BE CONTACTED ASAP I HAVE TRIED EVERYTHING WHY IS THIS SO HARD

    3 votes

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Better scrolling down feature need on phones and computers laptop and desktop.

    A new Outlook and Hotmail.com scrolling down upgrade is much needed. Thank you very much for your consideration.

    3 votes

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    1 comment  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
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