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Outlook.com on the mobile web

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  1. I have no way of getting back into my two outlook and hotmail accounts. I tried recovery forms which don’t work?

    I am locked out of my own accounts I depend on to Pay bills, professional network and manage my life. You now have locked me out of two accounts and the recovery forms always come back saying I havent provided enough info for your system to recover my account. Well why can’t I send a passport, driving licence, proof of address. This is so wrong and I just want back into my own account.

    The accounts are for paulreecescott@outlook.com and pauls ott16@hotmail.com

    Please somebody help me.

    393 votes
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    116 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. How to block a contact

    How to Block a Contact?

    321 votes
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    99 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out to us. We are sorry that you haven’t been able to block certain contacts. We are considering bringing this ability to outlook on the mobile browser. However in the meantime you can do this from outlook.com on a desktop or a laptop. Follow the steps mentioned here https://answers.microsoft.com/en-us/outlook_com/forum/all/how-do-i-block-the-email-of-someone-harassing-me/d2d4a775-b8c8-4c38-bcc6-404a940030e8.

  3. Password / Account Verification

    Cada "x" tiempo me obligais a cambiar la contraseña diciendo que alguien intenta entrar en ella, no me dejáis entrar al correo hasta que verifico y cambio la contraseña, intento poner una que me acuerde y si ya la puse una vez me decís que no puede ser. Tengo activado la verificación de dos pasos y para entrar necesitan el mensaje que recibo en el móvil, dejar ya de molestarme con el cambio de contraseña, quiero volver a poner la contraseña anterior.

    Every "x" time you force me to change the password saying that someone tries to enter it, do…

    190 votes
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    89 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We stop users from using an older password to help protect them against malicious logins. We understand that this can be annoying but our users’ security is of paramount importance to us. We apologize for the inconvenience caused.

  4. Make it easier to get in contact with someone about a problem

    I’ve lost all my emails from my inbox and I am finding it really hard to contact someone. Virtual assistant is hopeless and emails sent to support are just coming back. Getting very frustrated have lost so many important emails. Really want someone to contact me or make it easier to contact support. 🤬🤬

    85 votes
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    9 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Important mail going to junk folder

    I want to be able to disable the junk filter entirely. Outlook flags more false positives than actual spam. This filter is wasting my time and making me miss critical messages.

    83 votes
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    25 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.

    Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.

    56 votes
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    7 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. If you are looking to modify the email access settings for another account that you have synced with your Outlook account, you cannot do this from the mobile web. You can do this from the desktop web by following these steps.
    1. Click the gear icon to launch the Quick Settings panel.
    2. Click “View all Outlook settings”.
    3. Under the Mail tab, go to “Sync email”.
    4. Under the “Manage your connected accounts” section, click the pencil icon to edit the email access settings of the connected account.

    Let us know if you were trying to do something else.

  7. Allow users the option to use the desktop version from their phone

    Please add an option to view a desktop version from my smartphone. I don’t have a laptop or desktop anymore & have to go to the library to use the desktop version for me to delete folders since there’s also no way to delete folders in my profile using my phone any longer.

    49 votes
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    Working on it  ·  9 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sign out from all devices

    I have changed my password because i felt that my email was hacked but after i changed the password. Why all my inbox from several device is still running? It's suppose to resign in? I dont feel safety right now i changed my handphone number and this is need 1 month to approve. Is that still safe for my acc?

    33 votes
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    Under review  ·  7 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. the new setting is a bit slow it needs to be faster

    I am trying to wait for it to load all my emails but it's taking ages I think the new setting needs to be faster at coming get also I am getting annoyed trying to wait for it!

    30 votes
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    15 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your feedback. We are striving to make the new Outlook much faster than before.

    Can you answer the following questions for us?
    1. What parts of the app are slow? For example – loading the inbox, loading a mail, performing an action on a mail, switching between mail and calendar, etc.
    2. Is it slow all the time?

    Your feedback will help us improve the product.

  10. Desktop site

    Please, please, please, please, please, allow me to get the desktop site in my smartphone when select "View desktop site" in my browser menu. Why bother adding "View desktop site" in the browser menu if I'm going to be forced to view the mobile site.

    At first, I thought it was the browser, but it doesn't matter which browser I use, I still get mobile site. Then, I thought it was my smartphone that wouldn't accept desktop sites, but i get desktop sites in many, many other websites.

    So, the only thing I could think of is that the problem…

    27 votes
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    Under review  ·  6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. 24 votes
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    14 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Image in Signature

    There is no option to put image in the signature.

    21 votes
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    6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Deleting emails

    I wish there was a preference setting on the account that any unread email is deleted after a certain time. I get so many emails I end up only opening the ones I know I need to read and then next thing you know you have 10,000 email unread that are shopping/hotels/etc. that I wish I could delete without having to go one by one selecting a page at a time to delete

    16 votes
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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. 14 votes
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Easier to add spam domains

    It is too diffucult to add a spam domain. It would be nice with an option - mark as spam - followed by a field customize domain, since only the first part of a domain is identical

    13 votes
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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. New Password problems

    I have been hacked. My mum and my business email account received an email from my personal account, I'm not sure who else has received this email. I tried to change my password, but I was prompted to send a security code to my cellphone. I then had to update my security info (new cellphone number). I now have to wait 30days before I can change my password, however I believe damage could be done in this time. Help please?

    13 votes
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    7 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. https://support.microsoft.com/en-us/contactus/skype/accounts-profile-signin/ SKYPE CHAT DOES NOT WORK! DO SOMETHING!

    https://support.microsoft.com/en-us/contactus/skype/accounts-profile-signin/ SKYPE CHAT DOES NOT WORK! DO SOMETHING! IT SAYS TRY IT LATER An error occurred

    Please try your request again later

    CV: gqO573d/ik+5Zqv6.11.13

    13 votes
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    5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please stop locking my account

    Every 3 to 4 WEEKS, Past 3 to 4 months, I am blocked out by hot nail. It says that I am violating my terms of usage, which I don’t understand since I only receive emails and send a couple emails each month. But I have to go through this very tedious and time-consuming, and very frustrating process in which I have to change my email, and then after successfully signing in, and prompted to have a confirmation code sent to a tpast 3 to 4 months, I am blocked out by Hotmail. It says that I am violating my…

    12 votes
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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Outlook continually crashes

    Despite uninstalling and reinstalling Outlook, the continually crashes.

    12 votes
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    8 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. 12 votes
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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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