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Missing Old Emails: I had not signed in to my email for a while what happened to all my old emails?

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    Mimi shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Need more details  ·  AdminMicrosoft Outlook (Admin, Outlook.com) responded  · 

    Thank you letting us know that you are unable to locate your old emails. We are looking into this issue but need some additional information. 1. Can you please provide us with any error message your seeing when looking for your old emails? 2. Is this happening in all folders or just the inbox? 3. What device and software version is currently being used?

    Thank you

    33 comments

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      • Jenn Lammers commented  ·   ·  Flag as inappropriate

        Just a blank new account. I was hoping to find some history emails that I wrote when I traveled to China with my sister when she adopted her daughter.

      • Ken commented  ·   ·  Flag as inappropriate

        I too just signed in/recovered my email, and all of my old family photos and emails are gone. This is unacceptable.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Je n'arrive pas a trouver mes anciens mails de hotmail. Que cela soit pour la boite de reception, envoyes,...

      • Anonymous commented  ·   ·  Flag as inappropriate

        I changed to a new iPhone and cannot set up my Exchange emails. I seem to have lost all the past MS365 emails and all the calendar alerts/notes on my iPhone were gone! How can I recover?

      • Jake commented  ·   ·  Flag as inappropriate

        I am missing saved emails from my Hotmail account. Now that it open in Outlook so many saved memories are gone. Is there a way to recover the lost folders?

      • Fahadali commented  ·   ·  Flag as inappropriate

        How can I get my old emails my inbox is all empty I have saved lots of my important emails but I lost everything

      • sidney commented  ·   ·  Flag as inappropriate

        all folders where all importat mail is this we people keep trust and later we have to suffer somthing importat documents by trusting we mailing but now what how wil recover lost mail??

      • Gazi Braho commented  ·   ·  Flag as inappropriate

        Not getting any emails at all,I'm completely blocked out of fb.i need help please. Why is that I get every other junk emails but not the ones I'm looking for?

      • Wilson Guillín Estrada commented  ·   ·  Flag as inappropriate

        Hola, quería decir que no encuentro mis mensajes de correo en el lapso comprendido entre mayo y septiembre de este año. Apliqué todos los filtros de busqueda disponibles, sin resultado alguno. Gracias de antemano.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Buenos días, necesito saber como puedo hacer para recuperar mis correos desde el año 2010 al año 2014, ya que no me permite verlos y tengo un correo importante que no logro encontrar. Les agradezco su colaboración.

        Hello, I need to know how I can recover my emails from 2010 to 2014, since it does not allow me to see them and I have an important email that I can not find. I appreciate your cooperation.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Buenos días, necesito saber como puedo hacer para recuperar mis correos desde el año 2010 al año 2014, ya que no me permite verlos y tengo un correo importante que no logro encontrar. Les agradezco su colaboración.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Ditto
        Totally not getting anything in inbox and all contacts are gone?
        Your help desk is atrocious as it sends one reply per day to my questions?

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