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How can we improve the Outlook.com mobile webpage beta?

Missing Old Emails: I had not signed in to my email for a while what happened to all my old emails?

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Mimi shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Thank you letting us know that you are unable to locate your old emails. We are looking into this issue but need some additional information. 1. Can you please provide us with any error message your seeing when looking for your old emails? 2. Is this happening in all folders or just the inbox? 3. What device and software version is currently being used?

Thank you

67 comments

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  • Hashem commented  ·   ·  Flag as inappropriate

    My old messages saved in inbox and my archieved folders are gone .why????

  • Deb Drummee commented  ·   ·  Flag as inappropriate

    Oh dear,not very good at this.I went into deleted items and only one email there and not the one I need,really stuck

  • Deb Drummee commented  ·   ·  Flag as inappropriate

    I desperately need to retrieve emails I deleted by thread. Have tried several ways but not happening,please help!!

  • Blake commented  ·   ·  Flag as inappropriate

    Please could you advise how I can recover my inbox emails. They were all in my inbox until you changed the face of outlook back in 2015. I really need these emails back please help!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Quisiera recuperar los mensajes de los años 2005 al 2012 por favor, ya que todos se eliminaron, como puedo recuperarlos.

  • Mohamed adam commented  ·   ·  Flag as inappropriate

    I jus recovered my email and i dont find my old mails please assist how to get them back. Thank you

  • Pamela commented  ·   ·  Flag as inappropriate

    I just recovered my email and all of my emails are gone! How do I get them back??

  • Eylem aydın commented  ·   ·  Flag as inappropriate

    Bana yıllar oncesinde gelen mailleri ne ulaşamıyorum. Silindirler nasıl ulaşabilirim acaba?
    Çok önemli bir konudur.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please send an email for tech support of outlook.com that all my emails need to be recovered from the Focused area Inbox that was all erased for my email at amanfredonia@hotmail.com. The outlook glitched when I was emptying my junk folder and it moved itself over to my focused inbox and erased all my emails there as well. To make matters worse the ? icon area to request help won't work at all and just has the waiting wheel active that won't ever let you into the help area.

  • Alves commented  ·   ·  Flag as inappropriate

    Bonjour, j'ai perdu énormément de mails archivés il y a quelques jours, comment l'expliquez vous ? Comment les récupérer ? Est-ce du à une mise à jour ou autre ? Je vois que le problème n'est pas isolé !!
    merci de votre aide.

  • Pamula Abramic Mytz commented  ·   ·  Flag as inappropriate

    I dont like your new version. Its limiting my usage! Why can I NOT locate my past emails? Not impressed. Keep my look to the Classic version. The new one sucks....apologies...but...true!

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