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How can we improve the Outlook.com mobile webpage beta?

Can't Receive: Not receiving emails

Hi, I set up an email for my daughter. I can log into it without difficulty however no emails are being received. None are in the junk folder either. Not sure why? Help would be much appreciated.

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Thank you for your feedback. There could be various reasons why you aren’t able to see email in your inbox. Please visit this article https://support.office.com/en-us/article/Fix-Outlook-com-email-sync-issues-d39e3341-8d79-4bf1-b3c7-ded602233642 to see some of the reasons.

Let us know if this solves your problem. Feel free to reach out to us again if your issue isn’t listed in the help article.


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  • kimberly poland commented  ·   ·  Flag as inappropriate

    I am having the same issues ,and I need this email to work without any problems or changing anything this is a very important email I use for very important documents and I however are not getting any emails from anyone .very discouraging and I am not a happy about this please fix… immediately this email I am giving iss an alternate

  • Anonymous commented  ·   ·  Flag as inappropriate

    Ik kan niet meer mailen en ben het mailprogramma van outlook met al mijn mails kwijt. schandalig en ongehoord zonder mij te verwittigen per mail. Ik doe alles nu via mijn server maar mijn mails ben ik kwijt.

  • Garry Chamberlain commented  ·   ·  Flag as inappropriate

    This is current mail not beta. Folders created do not hold the mail. Often mail is lost. Sometimes if you are lucky, doing a search you find them again, try to put them in correct folder, system shows they are already in the correct folder, you are unable to move the mail, you cannot do anything to save them.
    Mail not in folder they are placed in

  • Åsa commented  ·   ·  Flag as inappropriate

    Missing mails! I have for many year a forwarding from Surftown.com. My hotmail has quitting to receiving this mail, why? Can you please help?! Thanks

  • Mikayla commented  ·   ·  Flag as inappropriate

    I have subscribed to mailing lists and I am not receiving the emails no Matter how many times I sign up but I get it fine on a Gmail account

  • Anonymous commented  ·   ·  Flag as inappropriate

    I am not receiving any email in my inbox and can't find even previous email. Please recover my email data

  • Fatima Borges commented  ·   ·  Flag as inappropriate

    Não consigo acessar minha conta hotmail e nem acessar meus emails nem contatos pela outlook, que meu hotmail de volta, tá me dando muita dor de cabeça, perdi tudo.

  • Yana commented  ·   ·  Flag as inappropriate

    I am not receiving my emails and I am not able to delete them either.my mailbox is also FULL.

  • lisa commented  ·   ·  Flag as inappropriate

    this is why i stopped using outlook because i wasn't getting any emails. i can't login to places that i used this email in the past that sends codes to. outlook sucks

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