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How can we improve the Outlook.com mobile webpage beta?

Can't Receive: Not receiving emails

Hi, I set up an email for my daughter. I can log into it without difficulty however no emails are being received. None are in the junk folder either. Not sure why? Help would be much appreciated.

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Thank you for your feedback. There could be various reasons why you aren’t able to see email in your inbox. Please visit this article https://support.office.com/en-us/article/Fix-Outlook-com-email-sync-issues-d39e3341-8d79-4bf1-b3c7-ded602233642 to see some of the reasons.

Let us know if this solves your problem. Feel free to reach out to us again if your issue isn’t listed in the help article.

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