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Outlook.com Mobile Webpage Beta

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How can we improve the Outlook.com mobile webpage beta?

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  1. 100 votes
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      60 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for reaching out to us with this information! We apologize for the inconvenience please use the following link as it should resolve the issue: https://support.microsoft.com/en-in/help/13956/microsoft-account-temporarily-suspended

      After following the steps at the link provided if you are still experiencing this issue or seeing an error message when sending or replying to an email please let us know.

      All the best,
      The Outlook Team

    • Can't Receive: Not receiving emails

      Hi, I set up an email for my daughter. I can log into it without difficulty however no emails are being received. None are in the junk folder either. Not sure why? Help would be much appreciated.

      94 votes
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        44 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
      • I am not able to delete unwanted emails (re-appearing)

        I am not able to delete unwanted emails

        67 votes
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          32 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
        • 55 votes
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            22 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you letting us know that you are unable to locate your old emails. We are looking into this issue but need some additional information. 1. Can you please provide us with any error message your seeing when looking for your old emails? 2. Is this happening in all folders or just the inbox? 3. What device and software version is currently being used?

            Thank you

          • Change password

            I would like to change my password

            46 votes
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              29 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
            • Needs more settings

              I don’t seem to have the ability to change my picture or the phone number connected to my email from mobile, as I do not have a computer this is inconvenient. Please add the ability to change these in the settings!

              46 votes
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                12 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • How to delete everything in junk folder

                Is there a button to delete everything from the junk file all at once? I cant find it.

                44 votes
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                  13 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                • 36 votes
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                    16 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create New Folder

                    I don't see an option to create a new folder to file away an email. I have folders I created from a computer, but I have a message I need to file in a new folder and I can't see how to do it.

                    36 votes
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                      10 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                    • How to block a contact

                      How to Block a Contact?

                      33 votes
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                        14 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • 31 votes
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                          9 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
                        • Beta version Good / Great / Awesome

                          I Just wanted to thank for the update. It got cleaner, more organized and so more easy to use. I liked it so much.

                          29 votes
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                            13 comments  ·  Enterprise features  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recover deleted items

                            How about adding the recover deleted items to both classic and beta mobile sites! I don't know how many times I've needed a deleted item on my phone but can't recover it unless I'm on a desktop.

                            28 votes
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                              10 comments  ·  Enterprise features  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for your feedback. We are working on a feature to undo accidental deletes when they happen. If you want to recover items from your Deleted Items folder, go to the Deleted Items folder, select the emails you wish to recover, and move them to your Inbox. You cannot recover emails once they have been purged from the Deleted Items folder.

                            • Password / Account Verification

                              Cada "x" tiempo me obligais a cambiar la contraseña diciendo que alguien intenta entrar en ella, no me dejáis entrar al correo hasta que verifico y cambio la contraseña, intento poner una que me acuerde y si ya la puse una vez me decís que no puede ser. Tengo activado la verificación de dos pasos y para entrar necesitan el mensaje que recibo en el móvil, dejar ya de molestarme con el cambio de contraseña, quiero volver a poner la contraseña anterior.

                              Every "x" time you force me to change the password saying that someone tries to enter it, do…

                              27 votes
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                                25 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for your feedback. We stop users from using an older password to help protect them against malicious logins. We understand that this can be annoying but our users’ security is of paramount importance to us.

                              • Beta version should consider: 1.folder editing options and settings, can't even organize my folders

                                Beta version should consider: 1.folder editing options and settings, can't even organize my folders

                                25 votes
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                                  1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thank you for the feedback. We are planning to build the ability to create folders in Outlook.com on your mobile browser. For the time being please use Outlook.com on your desktop’s web browser to manage your folders.

                                • 21 votes
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                                    2 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hey there!

                                    Thank you for reaching out to us! We are sorry to hear you are having trouble locating the account reset email from your social media account. These these types of emails will usually be listed in the “Other” Folder section of your email. If they are not showing there they will most likely be listed in the junk email folder. To locate these folders please open your email>tap on the 3 horizontal lines on the top left corner of the screen>scroll down and tap on the folder you are looking for.

                                    If for any reason you are still unable to locate your social media account reset email you will want to make sure they have the correct email address on file.

                                    All the best,

                                    The Outlook Team

                                  • Opción de correos que no llegan a bandeja

                                    Deberían mostrar la opción de ver correos que no llegan. No llega correos corporativos ni en no deseados. Entonces debe estar en algún lugar. Solo pasa con los corporativos.

                                    Option of emails that do not reach the tray

                                    They should show the option to see mails that do not arrive. No corporate or unwanted emails arrive. Then it must be somewhere. It only happens with the corporate ones.

                                    20 votes
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                                      4 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →
                                    • How do I delete my account

                                      How do I delete my Outlook account?

                                      20 votes
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                                        12 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • How do you change personal info on email account? There is no option for that on android?

                                        How to change personal info on Outlook email from android? There are no options to in the email Settings but when setting up the account the option was there to fill it out. Brand new account.

                                        19 votes
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                                          10 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thank you for your feedback. You can now view or modify your account details by going to the Account option in the Settings page. This feature might take a week to be available for all the users around the world. Let us know if this worked for you.

                                        • Can't Receive my code from Facebook

                                          Why can't I receive code from my Facebook account

                                          16 votes
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                                            13 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hey there!

                                            Thank you for reaching out to us! We are sorry to hear you are having trouble locating the account reset email from your social media account. These these types of emails will usually be listed in the “Other” Folder section of your email. If they are not showing there they will most likely be listed in the junk email folder. To locate these folders please open your email>tap on the 3 horizontal lines on the top left corner of the screen>scroll down and tap on the folder you are looking for.

                                            If for any reason you are still unable to locate your social media account reset email you will want to make sure they have the correct email address on file.

                                            All the best,

                                            The Outlook Team

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