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Outlook.com on the mobile web

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  1. Spam/junk email showing up in Inbox

    Why can’t you have a more efficient spam filter? When I get 10 emails saying the same dumb **** which is obviously spam, can’t I just block certain words? Or better yet, can’t you block emails even coming through to my spam folder/inbox which are obviously spam? I don’t need them, and I’m probably not alone...

    382 votes
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    106 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Help - inbox emails automatically deleted and not in trash either

    Help - inbox was automatically deleted - and trash only goes back a few weeks

    140 votes
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    59 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    We apologize for the inconvenience caused. We have a few questions to understand what’s going wrong.

    1. Is the entire inbox empty or are only a few mails missing?
    2. Is this an intermittent issue? Are the mails sometimes visible and sometimes not?
    3. Are you trying to look for the mails through the search icon or are you scrolling to the date to search for the mail?

    Do write back to us with your answers. We thank you for the continued patronage.

    We’ve fixed a related bug on iOS 10.3. If you’re on this version of iOS, do let us know if you’re still not able to see your mail.

  3. Can't permanently delete deleted folders, they keep showing up

    I want to be able to permantly delete folders. They keep showing up

    47 votes
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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  4. 30 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  5. This sucks!

    What is happening? This operating system sucks. Please! My emails keep disappearing and then reappear unread? I can’t work properly with this system

    16 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Creating and editing folders

    Beta version should consider: 1.folder editing options and settings, can't even organize my folders

    339 votes
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    89 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. I can’t find my emails that I accidentally archived. Where are they?

    I can’t find my emails that I accidentally Archived. Where are they?

    4 votes
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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Don’t even send blocked content to the junk folder

    I must say I find the spam filter very ineffective. The way it is set (and I didn't find a way to change it), only emails from senders in my approved list go to my inbox. This means I have to constantly check the junk folder to see if I didn’t get something from a sender I haven't approved yet. So far so good. The problem is that the junk folder is also filled with emails from senders I already blocked!

    When I block a sender, I don't even want to see their emails on the junk folder. It is…

    134 votes
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    5 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make it easier to organize mail

    Make it easier to create, delete, and move folders of emails on any device. Similar to computers. Right now, somehow I managed to organize my trash rather than delete 3 folders and their contents and haven’t been able to fix it.

    6 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inbox folder mail disappeared

    I cny find my inbox and sent mails ,
    Help me to recover all my mails

    2 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Whitelist emails from accounts you are in communication with

    I just missed out on two job interviews because every reply I received got sent to my spam folder due to the attached phone numbers in each e-mail. In a conversation I was actively responding to. Why in God's name does Hotmail still automatically blacklist emails you have replied to? Seriously, who thought that up?

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Necesito recuperar mi historial de correo, por favor es urgente. Que debo hacer???

    Necesito recuperar el historial de correo de 2018 hacia atrás. Es urgente! Por favor. Que debo hacer?

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Get rid of the automatic “other” folder. I doesn’t show those emails on my phone app and it typically is terrible at filtering.

    Get rid of the automatic “other” folder. It doesn’t show those emails on my phone app and it typically is terrible at filtering. I tell it to move an email to focused and it doesn’t learn that?? I recently stop getting important gmails because outlook decided on its own to automatically block all gmails. There are just constant problems with the Outlook’s filtering system. And the only way to fix it is to log on using my computer.. After reading the other comments, I am not alone. Please fix the filtering system. This is my primary email and I am…

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Run rules before filtering junk mail

    Make an option for rules to run before junk mail filters run.

    9 votes
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    2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sealed mail missing

    I have a very important sealed mail missing.
    Could you help to save?
    Sender is Aly
    Date about 2019/06/26-2019/06/30

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. My junk mail folder disappeared. Help!

    I can't find my junk mail folder. It was there yesterday. I check it daily because sometimes important emails accidentally go there.

    37 votes
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    99 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the issues you have been facing. Our team is working on this and we have a few follow up questions that will help us.

    Is the junk folder not visible only when you access outlook on the mobile browser? Or is it not visible from the desktop as well?

    Is the junk folder not visible only in certain browsers?

  20. I made a folder outlook and it’s not there any More no and I need documents from it

    Cant get my folders back. (Outlook
    Folder ) and I need everything in it what a complete joke
    Of a system

    Peace of ****

    1 vote
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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
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