Outlook.com Mobile Webpage Beta
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Can't Receive: Not receiving emails
Hi, I set up an email for my daughter. I can log into it without difficulty however no emails are being received. None are in the junk folder either. Not sure why? Help would be much appreciated.
152 votes -
127 votes
Thank you for reaching out to us with this information! We apologize for the inconvenience please use the following link as it should resolve the issue: https://support.microsoft.com/en-in/help/13956/microsoft-account-temporarily-suspended
After following the steps at the link provided if you are still experiencing this issue or seeing an error message when sending or replying to an email please let us know.
All the best,
The Outlook Team -
Beta version should consider: 1.folder editing options and settings, can't even organize my folders
Beta version should consider: 1.folder editing options and settings, can't even organize my folders
62 votesThank you for the feedback. We are planning to build the ability to create folders in Outlook.com on your mobile browser. For the time being please use Outlook.com on your desktop’s web browser to manage your folders.
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77 votes
Thank you letting us know that you are unable to locate your old emails. We are looking into this issue but need some additional information. 1. Can you please provide us with any error message your seeing when looking for your old emails? 2. Is this happening in all folders or just the inbox? 3. What device and software version is currently being used?
Thank you
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Opción de correos que no llegan a bandeja
Deberían mostrar la opción de ver correos que no llegan. No llega correos corporativos ni en no deseados. Entonces debe estar en algún lugar. Solo pasa con los corporativos.
Option of emails that do not reach the tray
They should show the option to see mails that do not arrive. No corporate or unwanted emails arrive. Then it must be somewhere. It only happens with the corporate ones.
34 votes -
I am not able to delete unwanted emails (re-appearing)
I am not able to delete unwanted emails
82 votes -
Password / Account Verification
Cada "x" tiempo me obligais a cambiar la contraseña diciendo que alguien intenta entrar en ella, no me dejáis entrar al correo hasta que verifico y cambio la contraseña, intento poner una que me acuerde y si ya la puse una vez me decís que no puede ser. Tengo activado la verificación de dos pasos y para entrar necesitan el mensaje que recibo en el móvil, dejar ya de molestarme con el cambio de contraseña, quiero volver a poner la contraseña anterior.
Every "x" time you force me to change the password saying that someone tries to enter it, do…
40 votesThank you for your feedback. We stop users from using an older password to help protect them against malicious logins. We understand that this can be annoying but our users’ security is of paramount importance to us.
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Change password
I would like to change my password
55 votesYou can now change your password by accessing the Account option in the Settings page. Let us know if this worked for you.
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Recover deleted items
How about adding the recover deleted items to both classic and beta mobile sites! I don't know how many times I've needed a deleted item on my phone but can't recover it unless I'm on a desktop.
33 votesThank you for your feedback. We are working on a feature to undo accidental deletes when they happen. If you want to recover items from your Deleted Items folder, go to the Deleted Items folder, select the emails you wish to recover, and move them to your Inbox. You cannot recover emails once they have been purged from the Deleted Items folder.
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40 votes
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Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.
Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.
19 votes -
Quick actions: add a "Move to folder..." option
A "Move to folder..." option on Quick actions would make it easy easier to organize my emails on the fly, and therefore avoid the multiple steps needed to move an email.
6 votes -
Account Recovery: I cant recover my account, i write the cell number to try to unlock it and it says service nos available.
I cant recover my account, i write the cell number to try to unlock it and it says service nos available.
21 votes -
How to delete everything in junk folder - Empty Folder Button
Is there a button to delete everything from the junk file all at once? I cant find it.
60 votes -
44 votes
To switch off the beta experience,
tap the hamburger menu to open the folder list and switch off the “Outlook beta” toggle. You can always switch it back on later. -
It is a chore to make emails spam/fishing.
Please make it easier to mark emails as spam/phishing. Right now we have to open the email, then click “this is spam/phishing” option, then submit. There should be a select all option, and the. We can go through and uncheck ones that aren’t, or trash the ones that aren’t, then select all and mark as spam/phishing.
7 votes -
Update credentials for connected Email accounts
I have received several emails requesting that I update the credentials for my connected gmail account. I have reset the password, removed and re-added it...nothing seems to work, and the help keeps sending me in circles. There must be a more streamlined way we could do this, while maintaining security and privacy concerns.
7 votes -
How to block a contact
How to Block a Contact?
44 votes -
Needs more settings
I don’t seem to have the ability to change my picture or the phone number connected to my email from mobile, as I do not have a computer this is inconvenient. Please add the ability to change these in the settings!
48 votes -
How do you change personal info on email account? There is no option for that on android?
How to change personal info on Outlook email from android? There are no options to in the email Settings but when setting up the account the option was there to fill it out. Brand new account.
24 votesThank you for your feedback. You can now view or modify your account details by going to the Account option in the Settings page. This feature might take a week to be available for all the users around the world. Let us know if this worked for you.
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