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Outlook.com Mobile Webpage Beta

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How can we improve the Outlook.com mobile webpage beta?

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  1. Can't Receive: Not receiving emails

    Hi, I set up an email for my daughter. I can log into it without difficulty however no emails are being received. None are in the junk folder either. Not sure why? Help would be much appreciated.

    209 votes
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      78 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
    • Beta version should consider: 1.folder editing options and settings, can't even organize my folders

      Beta version should consider: 1.folder editing options and settings, can't even organize my folders

      83 votes
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        10 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for the feedback. We are planning to build the ability to create folders in Outlook.com on your mobile browser. For the time being please use Outlook.com on your desktop’s web browser to manage your folders.

      • 133 votes
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          65 comments  ·  Writing email  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for reaching out to us with this information! We apologize for the inconvenience please use the following link as it should resolve the issue: https://support.microsoft.com/en-in/help/13956/microsoft-account-temporarily-suspended

          After following the steps at the link provided if you are still experiencing this issue or seeing an error message when sending or replying to an email please let us know.

          All the best,
          The Outlook Team

        • 90 votes
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            35 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you letting us know that you are unable to locate your old emails. We are looking into this issue but need some additional information. 1. Can you please provide us with any error message your seeing when looking for your old emails? 2. Is this happening in all folders or just the inbox? 3. What device and software version is currently being used?

            Thank you

          • Opción de correos que no llegan a bandeja

            Deberían mostrar la opción de ver correos que no llegan. No llega correos corporativos ni en no deseados. Entonces debe estar en algún lugar. Solo pasa con los corporativos.

            Option of emails that do not reach the tray

            They should show the option to see mails that do not arrive. No corporate or unwanted emails arrive. Then it must be somewhere. It only happens with the corporate ones.

            38 votes
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              6 comments  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →
            • I am not able to delete unwanted emails (re-appearing)

              I am not able to delete unwanted emails

              97 votes
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                40 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
              • Password / Account Verification

                Cada "x" tiempo me obligais a cambiar la contraseña diciendo que alguien intenta entrar en ella, no me dejáis entrar al correo hasta que verifico y cambio la contraseña, intento poner una que me acuerde y si ya la puse una vez me decís que no puede ser. Tengo activado la verificación de dos pasos y para entrar necesitan el mensaje que recibo en el móvil, dejar ya de molestarme con el cambio de contraseña, quiero volver a poner la contraseña anterior.

                Every "x" time you force me to change the password saying that someone tries to enter it, do…

                46 votes
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                  32 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your feedback. We stop users from using an older password to help protect them against malicious logins. We understand that this can be annoying but our users’ security is of paramount importance to us.

                • Change password

                  I would like to change my password

                  57 votes
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                    34 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                  • Don’t even send blocked content to the junk folder

                    I must say I find the spam filter very ineffective. The way it is set (and I didn't find a way to change it), only emails from senders in my approved list go to my inbox. This means I have to constantly check the junk folder to see if I didn’t get something from a sender I haven't approved yet. So far so good. The problem is that the junk folder is also filled with emails from senders I already blocked!

                    When I block a sender, I don't even want to see their emails on the junk folder. It is…

                    15 votes
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                      1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                    • Quick actions: add a "Move to folder..." option

                      A "Move to folder..." option on Quick actions would make it easy easier to organize my emails on the fly, and therefore avoid the multiple steps needed to move an email.

                      13 votes
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                        1 comment  ·  Message list  ·  Flag idea as inappropriate…  ·  Admin →
                      • Recover deleted items

                        How about adding the recover deleted items to both classic and beta mobile sites! I don't know how many times I've needed a deleted item on my phone but can't recover it unless I'm on a desktop.

                        38 votes
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                          10 comments  ·  Enterprise features  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for your feedback. We are working on a feature to undo accidental deletes when they happen. If you want to recover items from your Deleted Items folder, go to the Deleted Items folder, select the emails you wish to recover, and move them to your Inbox. You cannot recover emails once they have been purged from the Deleted Items folder.

                        • It is a chore to make emails spam/fishing.

                          Please make it easier to mark emails as spam/phishing. Right now we have to open the email, then click “this is spam/phishing” option, then submit. There should be a select all option, and the. We can go through and uncheck ones that aren’t, or trash the ones that aren’t, then select all and mark as spam/phishing.

                          15 votes
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                            1 comment  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.

                            Put settings somewhere we can find them. Looking for POP, IMAP, and EAS settings.

                            25 votes
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                              2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Create New Folders while logged in on your Phone

                              Should be able to Create New Folders while Using Your Phone when logged into your account and also be able to Permanently Block emails

                              8 votes
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                                2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
                              • 43 votes
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                                  18 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
                                • takes lots of steps to flag as phishing or block as spam including automatic domain with wildcards

                                  need easy way to mark spam & suspect email as spam plus block it. Some end up in Junk Email folder but no simple way to flag by email domain

                                  7 votes
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                                    2 comments  ·  Message actions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 57 votes
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                                      25 comments  ·  Reading email  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Account Recovery: I cant recover my account, i write the cell number to try to unlock it and it says service nos available.

                                      I cant recover my account, i write the cell number to try to unlock it and it says service nos available.

                                      25 votes
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                                        12 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Junk mail

                                        I’m almost give up this account
                                        When the spam got your mail account
                                        You have no way to get rid of them
                                        Put them on spam list or regular to stop
                                        Nothing happened!!!
                                        They still sent to me 3-5 junk mail everyday
                                        Drives me nuts!!!
                                        Can you do anything for me???
                                        Or I have to leave ?

                                        8 votes
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                                          2 comments  ·  Contacts and recipients  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Update credentials for connected Email accounts

                                          I have received several emails requesting that I update the credentials for my connected gmail account. I have reset the password, removed and re-added it...nothing seems to work, and the help keeps sending me in circles. There must be a more streamlined way we could do this, while maintaining security and privacy concerns.

                                          10 votes
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                                            2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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