GOOD

No GAL showed up in the new Outlook.

Could not see distribution lists of my organization.

I am no longer able to view a user's contact information and organizational location as in the old version when clicking on the person's name(icon). This was very efficient when doing it directly from the email it self.

I can't add a contact to an existing contact list that isn't in the directory. I had to switch back to the old version to add it.

COULDN'T FIGURE OUT HOW TO SEARCH DIRECTORY

Add a search contacts feature, like the old Outlook.

And Contacts is broke. It says "Something went wrong. Try refreshing the page or come back later.

make the directory available in the new look. Since you can't send a group email to people in the contacts list that is basically useless. If you can, then someone PLEASE show me how. I've asked multiple people and on the various chats and it doesn't seem like it's possible

employees email directory search not working at all in the new outlook look.

I could not find how to add an existing contact to an existing list despite looking at it both from the list and from the individual page. Your Lists facility has always been poor and had to navigate - why not just use the same system as googlemail - but now even harder to do anyhting!

Receive the error "Something went wrong. Try refreshing the page or come back later" when trying to view contact details. Refreshing the page does not resolve.

Restore Email Addressee Information: when you right click on email addressee "tag" you no longer get the drop down screen that provides contact information (i.e., title, location, phone number) or quick access to emails related to addressee. Quick/easy access to this information was very helpful.

In old OWA 'Directory' appears in the main tree on the list, in new Outlook it's not visible anywhere.

SOME WHAT CONFUSING

bring back the contact details panel when clicking on a contact's photo

In Outlook and in the previous version of OWA I was able to see the groups/Distribution Lists the user was in.

I want to be able to add multiple contacts to a contact list, NOT one at a time.

In old web Outlook, on any recipient or sender, I can right click to "copy" or "view details", or double click their name to see their directory information. I work in a large org, and this is very helpful. New web Outlook doesn't have this feature.

Replying to an email chain where I was the last sender now tries to send it to myself, whereas before it knew to reply to the intended party.

Love this new look for People, much better now that I can see all of the contacts in the group quickly and it is much easier to edit my groups now that there is not the constant pop-up of the contacts info that I always had to click out while trying to search.