We need to be able to run mail merges through Outlook on the web, just like on the desktop app, so that we can use this functionality when working away from the office.
Bumping. Am currently on web apps/Office 365 and need this functionality too! Please give us mail merges on the web app.
spent the last 2 days trying to get this to work with no success, just to find out that its not even there!!!! comeone MS get mail merge back please!
This is a significant omission in the online toolset for Office 365. The desktop apps can do this using mail merge on Word, which works fine, but it's not possible to do this with the online tools, which has a knock on effect on risk management for sensitive user data.
Tony Lewis commented
I need this functionality too! I needed to send 200 emails using OWA which would have been easier and better with mail merge. I was able to do a work-around by importing the emails into a contact list and creating a template in OWA, but that is not an ideal solution. I work for a government agency where I only have access to OWA. Please provide an update on this request.