Remove or Make Top Results Optional
Remvoe "Top Results" or make it optional. Search results need to be displayed chonologically. Outlook on the web is no use without proper search.
Thank you for your feedback. We added a toggle in settings now. If you don’t see it yet, you should very very soon
TOP RESULTS is total garbage.
It is not helpful. Not in the least bit.
Do you want Yahoo Mail? Cuz that's how you become Yahoo Mail.
Please remove the top results, anyways we have those emails in the folder. Keeping them will make the user confused while selecting multiple emails and that results in duplicate items and it really makes things complicated.
Anyone knows how to hide TOP Results? Its bad when try to click 'Search' tool.. Thanks alot for support!
"Top Results" leads to deleting emails meant to be kept. If you select all emails in search results and uncheck the emails in the results that you want to keep, but don't notice that those particular emails are also in the "top results," then when you click the delete button, it will delete the emails you unchecked so you could keep. I guess you have to do double the work to save an email from being deleted: uncheck it in the search results and also uncheck it in "top results". Otherwise you'll have to spend time trying to find the emails. Giant waste of time, especially if you have to go back and try to find the deleted emails. Also, I always ignore "top results" because they're just not relevant and it's not a clean experience, which means wasted time. I want to see all results chronologically, and that's it. If some people love this feature, great; just create an option in settings for the rest of us to turn it off who can't stand its waste of screen real estate, slower scanning to find emails, and unintended deleted.
Claudia Braun commented
Top results isn't just annoying, it has hurt people. It has caused me to miss two meetings in the past week. I could not find the links to zoom meetings when I searched for 'zoom' ... I'd stupidly assumed that msft implemented search in an email client in a rational way and when I didn't see the messages in the result set, I couldn't find the links. if I'd attended the meetings more people could have attended the training events my nonprofit gives, and perhaps some COVID infections would have been prevented.
Please return the functionality to the state where all exact string matches are returned in reverse chronological order. I switched to G Suite for most of the things I used to use msft because google keeps things simple and doesn't inadvertently hurt users by trying to help them out and do them a favor with things they are perfectly capable of doing themselves in a simple, straightforward, traditional way. Top results was such a terrible idea that it probably got someone a promotion. Please fix it.
get rid of Top Results - super ******* annoying
Reviewing all the search comments, I see a mishmash of complaints, including many cases where users do not understand how to use the advanced search options.
However -- This is obscuring what I think is a core problem with the new search function -- it is prioritizing results improperly. I can perform a search on an EXACT MATCH phrase that is highly unusual -- and the email which has this exact phrase will be buried many pages below more recent emails with PARTIAL MATCHES on common words.
For example, I might search on "CLEVELAND MEDIUM PLAN" -- a phrase that only exists in one, older (months or years old) email and instead of seeing that email at the top of my search results, I will see dozens or even hundreds of emails that are only a match on "PLAN" or "MEDIUM" or maybe "MEDIUM PLAN"", that are typically more recent. I didn't want recent emails that contained the word "PLAN" -- I wanted that specific old email that said "CLEVELAND MEDIUM PLAN".
This is search 101 -- exact matches on low frequency phrases should always be prioritized over common partial matches -- no matter how old or new each document (email) is.
People are searching and not getting the results they expect. Because most people don't know about things like Inverse Document Frequencies, they can't explain what is wrong, they just are frustrated by it... and so you get a mishmash of unclear feedback.
TL,DR; Respectfully: you have a core problem with how your search is prioritizing results. Until this fixed, you are going to continue to get vague, frustrated but unfocused feedback on the search functionality.
Please fix this. It is a huge pain point.
Agree with making top results optional -- it is not effective. I disagree with the additional suggestion that results be displayed chronologically -- I would greatly prefer that this be a setting. (For example, my preference might be to sort search results by location (e.g. inbox), then sender, then chronologically.
Please allow users to turn off the "Top Results" in a search. It's annoying/confusing to have emails out of date order.
It's possible in the desktop version of Office so I don't see why it can't be changed for Office 365 as well. I've seen a few previous replies which are very dismissive saying that you've had plenty of positive feedback for this feature... that may be... still, you could just leave "Top Results" on as the default option but allow users to switch it off in settings.
PLEASE PLEASE PLEASE give us the option to DISABLE "Top Results".
It confuses and muddles searches which would otherwise be clear. Thanks
"main results" makes my life more complicated when I want to sort searched emails by date, there is no way to disable it and I cannot find the most recent email easily - depending on the system logis, the most recent email may fit with main results or not and I need to check the date/time one by one to find the most recent in a specific converstaion. the option to disable this view would make everyone happy, either to leverage "main results" or not.
Please get rid of it. It never has what I need and only takes up real estate on screen.
Please don't spend the development time to try and "fix" it; I'm perfectly capable of interpreting the results myself but I'm not entering most of my criteria in the search box, so it will never be accurate.
Jim Patton commented
Please make this optional or remove. I have never once had the email I was looking for show up in 'Top results.' It gets in the way of the actual email I'm looking for! Who's idea was this??
Casey Lange commented
Please remove this defect or make it optional.
Lobosco, Joseph C commented
This feature needs to go. Not helpful. People intuitively search and then scan chronologically. This seems to just pick arbitrary emails and populate.
Casey Lange commented
Top Results is an awful feature, worse than useless.
Top results has misled me multiple times - I end up opening old e-mails or messages in the middle of a thread. Search does not need to recommend what it thinks is "top" (how is that calculated anyway?) - I'm looking for a specific e-mail or most recent thread, and often type in only a keyword expecting to skim the results to find what I'm looking for in reverse chronological order. Remove the "feature"!
We need an option to not show the "top results" that you get on a search. It is rarely helpful, often confusing and wastes time and space. We only want to search "all results".
Please get rid of top results. There are literally thousands of people posting on message boards trying to find out how to remove this annoying time wasting "feature".