Shared Inbox Favorites are gone
When I open a shared inbox, the favorites are not shown anymore in the new style. Therefore it is unuseable for me.
using categories or contacts in favourite list is such a cool tool and is already available in every user inbox. Why not make it available in a shared inbox also? if anything, it becomes more useful when a team needs to work in same inbox.
My inbox keeps falling out of my favorites. It will randomly happen that my inbox disappears from my favorites list and I have to go put it back.
Margo de Jong commented
With the new experience in Outlook on the Web it is no longer possible to:
- Add a folder of a shared mailbox to favorites
Could Microsoft make this functionality available for Outlook on the web?
My team uses a shared inbox, with categories to help flag emails for specific people. I'd been using some of those categories as Favorites, giving me a very useful way of quickly moving back and forth between emails assigned to myself and others. However, within the past couple weeks, the ability to add Favorites of any kind appears to have been deliberately removed from shared inboxes. As a result, I can no longer move quickly from one category to another, costing me valuable time. Please bring this feature back!