Junk Mail
My emails keep going to junk mail I have tried adding information to contacts, adding to safe senders and sending a report yet I'am still having issues. This has become an inconvenience to my work! Can someone fix this!!!
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6 comments
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Anonymous
commented
I wish I only had 8 false spam emails in a day. the vast majority of my emails go into spam. Even ones from my OWN email account where I've copied myself or even sent myself a reminder email about something. And of course designating a spam email as NOT spam does not seem to train the system at all. Consequently, I receive about 13 to 18 emails in Spam per day about 11-12 of which are NOT spam.
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Tim
commented
Running an e-commerce store and all of my Order Confirmation emails going to Junk. Have clicked 'not junk' and clicked to Report each one, but keeps happening. Getting very frustrating.
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Richard Rogers
commented
I switched over to the new Outlook and fair play it looks really good. Problem is i've just checked my junk folder and 8 important emails were in there!!! 8 in a week is far too high, 1 maybe 2 i could understand but 8. I've switched immediately back to classic mode. Anyone know why mailbox is doing this on the new outlook? It can't be co-incidence surely, not that many anway.
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Anonymous
commented
important information is going to junk.
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Anonymous
commented
I've had to turn off Junk email filtering because there are so many false positives moved to Junk. Important emails were being missed.
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Anonymous
commented
When managing safe senders/domains, it doesn't give us an option to save the changes. The Save button is grayed out. Same thing happens when users try to edit existing emails/domains.
Workaround:
Click "The new Outlook" button to turn off the preview>click settings>mail>block or allow (under accounts)
