Pinned messages do not show preview or sender
In the old outlook pinned messages would show the same things as a normal message, however now they just show the title. Now I have to open up each email to remind myself who it was from and what it was about...
Hey all, thanks for your feedback. We changed the pinned items to occupy less space so that you could still see new messages in your inbox even if you had a lot of pinned items.
We assumed that by pinning the items, you would know what the email was about so you’d need less information on the message.
We’ll track this item and figure out whether we want to change it in the future.
Steve Dickens commented
Sometimes pinning shows the sender and sometimes it does not. What creates this variability. I want to see the sender.
With this update pinning basically becomes the same as deleting a message.
It is pretty much "Pin emails you want to make disappear! Much fun!"
Why the **** haven't you provided your users an option to see the sender or any text from the body of the email?
Most users who use the "pinned" option typically have a large amount of emails come in. We know how to scroll. This is a ridiculous "feature".
Luca S. Percich commented
I use pinned messages in the inbox as a queue for active working items; I can have up to 40/50 pinned items. I need to review all of them every morning, but if I could see the sender in the list I wouldn't need to click on each message.
If you can't restore the sender in the list view for pinned items, maybe you can suggest a best practice to work with? I was thinking to move them in a TODO folder and unpin them, but this would make me jump back and forth from inbox to TODO folder.
Thank you in advance!
change the interface of the example models, sometimes hard to record just a few words ...
I pin messages and they move to the top of the messages column. Great!. The next day they disappear, nowhere to be found, not in the trash, not in drafts, not anywhere. 100% gone.
I hate this change.
I'm not sure if previous messages were sent from this email or another but disregard previous sent messages sorry for the trouble
PLEASE I want to go back to old outlook. This is a disaster.
Need to see email sender, for pinned emails, don't really need to see details, just sender!!!!
Not working email due to full storage after all mail deleted storage showing full and not get and send mag please help
Adrianne Lewis commented
My message is not being send.
My pinned emails all just disappeared and I do not have them flagged and they are over the last few weeks.. Is there any way I can get these back?
i love office 365
i think office 365 is good but all my friends emails go to trash
Not a great assumption. Scrolling down a bit is much easier than opening each email to see what it was about.
Mark Morris commented
It's messed up my system as well.
Any updates since July on this?
Just somebody tell me how to undo this update and get out of the burning **** it has dumped me in. How about I come to your office and set fire to your work tray and see how you like it. "We’ll track this item and figure out whether WE want to change it in the future" just sums MS up. Thoughtless, inconsiderate and arrogant. I didn't realise your products were all about you. Stupid customers eh!
give us the option of how we want it to look and then you will not have upset users.