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Can't drag emails into folder pane

I can't drag emails into the left hand folder pane, like was possible with the old interface. Would be such a time saver if this works in the new interface as well. Using Edge 42.17134.1.0

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Dennis shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

First off, thank you all very much for providing feedback. I just wanted to take a minute and let everyone know that we have pushed out some fixes to ensure that you are able to drag and drop email’s to different folders.

This includes if the folder is collapsed. Once you hover over the the folder list it will expand if there are multiple sub folders.

Hope this helps!


David Los


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  • Anonymous commented  ·   ·  Flag as inappropriate

    Twirl folders open to see subfolders when hovering.

    To move a message to a folder not in favourites (which I leave open), I'd like to be able to drag a message on top my remaining folders, and have that section twirl open in order to drop my message into one of the remaining folders. This is the behaviour in the old outlook. In the new outlook, I have to twirl open the section before selecting a message, and then twirl the section closed after moving the message.

  • Tanya Kennedy commented  ·   ·  Flag as inappropriate

    It would be nice to drag and drop emails into folders after reading them. I hate having to right to move to folder.

  • Momchil commented  ·   ·  Flag as inappropriate

    Dragging an email to a folder has two issues for me:
    First it expands the folder too fast so in many cases it expands to wrong folder that is above the one I want.
    And secondly the scroll on the left pane menu is too fast.

    Could you please look at the timings and speeds on the old version and set them to be the same?

  • Anonymous commented  ·   ·  Flag as inappropriate

    it doesn't update the folders (it doesn't move the mails into the folders I want) !!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Can't send messages. Can't save to drafts. Can't drag and drop messages to folders. No search capability. Can't start a new message. If mail responds briefly, it locks up again. I switch from new Outlook to the older version and all this functionality comes back.

    What is happening?!?!?

  • Coop Cooper commented  ·   ·  Flag as inappropriate

    When dragging an email from inbox to another folder the old outlook displayed a box with the message "1 item", "two items", etc. The new outlook does not have this. Bring it back.

  • Kelly commented  ·   ·  Flag as inappropriate

    I can drag emails into folders, but I can't move from "Focused" inbox to "Other." It was hit-or-miss in the old Outlook web app, and it doesn't work at all in the new version.

  • Sujan Bin Wadud commented  ·   ·  Flag as inappropriate

    Pls don't take functionality away for a "new look". Attachments are integral in business emails. The "new look" has lost the ability to drag-drop attachments or emails into new email or calendar draft tabs/windows. Hope this gets fixed asap; switching back to "old look" that works better for the time being. (Chrome user).

  • Kelli commented  ·   ·  Flag as inappropriate

    Dropping a dragged folder makes it a sub folder. I just want to change its position in the list, not make it a subfolder. It's not clear how to change the order of the folders.

  • Beatrice commented  ·   ·  Flag as inappropriate

    Cant drag and drop a message to a folder that i need to scroll in my folderlist to see. In the old version I was able to drag and scroll thru my folderlist to find the right one and drop. Now i need to first find the right folder so its visible in the vindow and then drag and drop.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Unable to drag and drop attachments into new emails and across tabs, as before. (was able to start an email, then pull an attachment from email in a separate tab, dropping it in new draft. Can't seem to even drag period now!)

  • Anonymous commented  ·   ·  Flag as inappropriate

    I wish I could move all selected mail in the inbox into another folder. I liked the location of the "new message" button.

  • Mike A. commented  ·   ·  Flag as inappropriate

    I can drag and drop emails from my inbox to any folder in the left pane. I can also do the same to my online archive folder. I am using Chrome as my browser.

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