OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

How can we improve Outlook on the web?

Open another / new mailbox

need to be able to open another mailbox from the new OWA like you can in the old OWA

2,764 votes
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Wes H. Westman shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Loyce Morris commented  ·   ·  Flag as inappropriate

    Still does not work. Or do we now open the new mailbox a different way that was not mentioned in your "Give it a try!" message?

  • Peter commented  ·   ·  Flag as inappropriate

    "Open another mailbox..." link appears intermittently under My Account. Last time I was able to get it work by switching to the old OWA and back, didn't work this time

  • Anonymous commented  ·   ·  Flag as inappropriate

    Since I switched to the "new" Outlook, the option "open other mailboxes" disappears from time to time

  • Sarah commented  ·   ·  Flag as inappropriate

    It is still buggy. Not able to "Open Another Mailbox" function does not work.

  • martin.evans commented  ·   ·  Flag as inappropriate

    with new Outlook why can't I open another mailbox from from my profile button as with the old version?

  • Anonymous commented  ·   ·  Flag as inappropriate

    the "open another inbox" doesnt appear under the my accounts tab in the new ersion

  • Kay commented  ·   ·  Flag as inappropriate

    Most of the time the option to open another mailbox is missing and I have to revert to the old one to be able to do so. Not happy

  • n8003 commented  ·   ·  Flag as inappropriate

    I am using office 365 online, no installation of office, how to add new email account in 365 outlook online?

  • Paolo commented  ·   ·  Flag as inappropriate

    There are times I am unable to open new mailboxes. The option to 'Open another mailbox..." disappears and I have to revert to old outlook to do so.

  • Anonymous commented  ·   ·  Flag as inappropriate

    When switching to the new view I don't have the option to open another mailbox

  • Andrew commented  ·   ·  Flag as inappropriate

    New Outlook is great, and I've been using it successfully for months. But recently, when I go to open another mailbox (by clicking on my profile icon), the link has disappeared.

    If I switch to old Outlook, the link for another mailbox reappears, and I can then open my shared mailbox. But if I then turn new Outlook on - it reverts to my personal mailbox again. Sometimes, this can be fixed by toggling between old and new, and refreshing things. But not today!

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