OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook on the web (Office 365)

How can we improve Outlook on the web?

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  1. 935 votes
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      176 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Clean, Clear Interface

      Mail interface is just a mess. Cluttered, confusing, difficult to use. Please, please, please clean up the interface. Smaller fonts. Less cruft. Something like old desktop Outlook, Thunderbird, or Zimbra.

      The old interface was an abomination. The new one is no better.

      1,534 votes
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        354 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

        First off, I just wanted to take a minute and personally thank each and everyone of you for trying the new Outlook on the Web experience and for taking time to provide feedback!

        We truly read every piece of feedback and discuss how to best iterate and improve the product. With that being said, there seems to be a set of users that are saying they feel the new experience is more cluttered. This is for sure not the impression we want to leave!

        As we dig in, we see two pieces of UI that are getting the most feedback from this group. First it is the Sender Photos and second it is the attachment previews.

        We actually have a setting that can turn both of these off. If you can, can you try disabling these two features and see if everything feels better? We would love to hear back.

      • Move emails from to line to the cc line by dragging

        When emailing and you accidentally put someones name in the "To" line but need to move them to the "Cc" line. You use to be able to just drag them back and forth. Now you have to delete and then re-add them in the appropriate place.

        1,137 votes
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          170 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Calendar email reminder

          In the new interface it's missing the email calendar event reminder email, there is only the pop-up alarm.
          Please, recoverit, thanks!

          637 votes
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            22 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
          • Can't drag the attachments

            In the new version I can't drag the attachments between a windowed mail to antoher new messages.
            Now I need to save the attachment and then to reattach to the new message.

            607 votes
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              42 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
            • Add EMOJIS

              put all of the emojis in the outlook

              455 votes
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                45 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Could not find Opening calendar from directory

                There used to be an option to open others' calendars and I cannot find it now. In the old OWA it's: right click on Other calendars/Open calendar/From directory

                417 votes
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                  80 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                • attachment preview

                  I dont like that on the landing page of my inbox, I can see the attachment files. It makes my inbox cluttered.

                  226 votes
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                    25 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for the feedback, and for trying Outlook on the Web.

                    I just wanted to let you know that there are two options to turn off those two features you mentioned.

                    1) Click on the Gear in the top right
                    2) Toggle off both the Sender Photos and Attachment previews.

                    This should turn off both of those features you mentioned.

                    Hope this helps

                    David Los

                  • 296 votes
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                      49 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi all – First off, thank you for the feedback. Reading through the different comments it seems like there are two main themes that we are seeing.

                      1) People aren’t liking the extra circles / icons. Some folks feel this makes it less professional.

                      2) Extra spacing being taken by showing attachments previews.

                      I wanted to let everyone know that both of those features can actually be disabled.

                      Click on the Gear in the top right. This will open the quick settings pane. From look for sender photos and attachments previews.

                      Once you have those turned off, let us know if this helps your experience. It should look much more like the older experience.

                      Thanks,

                      David Los

                    • Undo send

                      What happened to undo send??

                      279 votes
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                        Completed  ·  28 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                      • it looks to busy

                        it looks too busy and chaotic, its harder to find things in my inbox, better before

                        74 votes
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                          2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                          First off I just want to personally thank you for taking time to try the new Outlook on the Web experience, as well as providing feedback.

                          I did want to write and let you know that you are actually able to turn off some of the new features that might be adding to the feeling of being more cluttered/more information showing.

                          I would recommending trying to turn off Attachment Previews and Sender Photos. If you click on the gear in the top right, you can toggle both of them to off.

                          Hope this helps!

                          David Los

                        • Cannot open/add other People's calendar

                          I have other People's calendars that I have access to but on the new Outlook Web I cannot add them. I still see the calendars listed but when I click round button to add the color, it doesn't work.

                          45 votes
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                            14 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for your feedback. You can add people’s calendar from the directory by clicking on the “discover calendars” link in the calendar left pane, and selecting the import calendars from directory option.

                          • Reply All by Meeting is missing in the New version

                            Within the old version of Outlook 365 you could open an email and click on the menu on the right side of the email and select from the dropdown the Reply All by Meeting. Great feature. For when you need to schedule a meeting about the email that has been sent. Now I have to go back to the old version to do this.

                            97 votes
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                              7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                            • Dark Mode Toggle Button doesn't work on Sidebar Settings

                              Toggle Button for Dark Mode does not work in the Settings sidebar. I had to open the All Settings page, go to General, and toggle it from there.... I am using Firefox

                              104 votes
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                                28 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Bug when using shift+arrow keys to select characters

                                When using shift+arrow keys to select part of the text while, for instance, writing an email, it automatically deselects the text if I'm trying to select more than one character. Similarly, if I use ctrl+shift+arrow keys to select entire words, it deselects if I try to select more than one word. This worked fine in the previous Outlook. (I am using Firefox on Windows 10)

                                41 votes
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                                  10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thank you for taking the time to report this issue, as well as trying out the new Outlook on the Web experience.

                                  I just wanted to let you know that we have made a fix on our side to work around the issue (which is rolling out).

                                  Also, Firefox 65 has fixed this issue as well. So I would recommend checking your browsers and make sure they are up to date, or wait a few more days for our fix to fully roll out.

                                  Thanks

                                  David Los

                                • Not easy on the eyes

                                  The colors are not easy on the eyes and are confusion.

                                  72 votes
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                                    8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Very Busy - can't easily tell what is unread, read, and/or responded too.

                                    Its too busy for me, I've overlooked a few emails which has put me back and delayed my productivity for the day considering my job is very email heavy.

                                    28 votes
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                                      11 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      First off, Thanks for taking sometime to try the new experience and for providing feedback.

                                      You mention that things feel a bit too cluttered on a laptop.

                                      Can you try disabling these two settings and see if it feels better.

                                      Click the Gear in the top right, and then disable Sender Photos and Attachment Previews.

                                      Hope this helps!

                                      David Los

                                    • Copy/paste

                                      dear team,

                                      the copy paste does not seem to work in the new Outlook Online version.

                                      Can you please give an update if this is a bug or to be fixed?

                                      Many thanks and Regards,
                                      Céline

                                      65 votes
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                                        15 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                      • too much icon. look messy prefer the old one

                                        too much icon. look messy prefer the old one

                                        33 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                          First off, thank you for taking time to provide feedback and for trying the new Outlook on the web experience.

                                          I just wanted to let you know that there are options that can be disabled to reduce some of the color.

                                          Click on the gear in the top right and disable both attachment previews and sender photos.

                                          Hope this helps!

                                          David Los

                                        • Impossible to search Archive mailbox; need to be able to just search that mail

                                          Right now I can't search in just the Archive Mailbox - when I select it and search for a keyword, it returns nothing, even when that keyword is clearly in the subject of the first email in the list. Need to be able to search Archived mail.

                                          51 votes
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                                            1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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