OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook on the web (Office 365)

How can we improve Outlook on the web?

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  1. 4,176 votes
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    1507 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you ALL for providing such detailed feedback around some of the performance issues you had faced. Over the last few weeks we have been shipping out a variety of fixes that will address some of the issues that were reported.

    The items that we fixed were largely around some specific browser and Operating System combinations.

    If you are hitting any other performance issues, please open up a new feedback or ticket and we will debug those as well.

    Thanks!

    David Los

  2. want classic / old version back

    old version is good

    1,705 votes
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    620 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all of the feedback. We really do read all of it and have been making changes to the new Outlook on the Web experience.

    I did just want to let you know that while we are working through feedback if there are things you still need in the old experience you can just toggle back to the old one.

    Hope it helps

    David Los

  3. Open another / new mailbox

    need to be able to open another mailbox from the new OWA like you can in the old OWA

    2,663 votes
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    309 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 989 votes
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    208 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Clean, Clear Interface

    Mail interface is just a mess. Cluttered, confusing, difficult to use. Please, please, please clean up the interface. Smaller fonts. Less cruft. Something like old desktop Outlook, Thunderbird, or Zimbra.

    The old interface was an abomination. The new one is no better.

    1,687 votes
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    418 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just wanted to take a minute and personally thank each and everyone of you for trying the new Outlook on the Web experience and for taking time to provide feedback!

    We truly read every piece of feedback and discuss how to best iterate and improve the product. With that being said, there seems to be a set of users that are saying they feel the new experience is more cluttered. This is for sure not the impression we want to leave!

    As we dig in, we see two pieces of UI that are getting the most feedback from this group. First it is the Sender Photos and second it is the attachment previews.

    We actually have a setting that can turn both of these off. If you can, can you try disabling these two features and see if everything feels better? We would love to hear back.

  6. Flags vs unflag: more options please!

    When flagging an email there used to be several options (e.g. complete), but now you con only turn the flag on or off. Why would you take away useful functionality?

    837 votes
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    90 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. 607 votes
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    167 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback.
    In the new OWA calendar experience, you can open another person’s calendar to clicking on the “Import calendar” link in the left panel and in the dialog, click on the “Import from directory” option. This will let your search and open another person’s calendar.

  8. Calendar event reminder by email

    Please include an option to add a calendar event reminder by email. This was available in the old system and was very useful.

    713 votes
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    47 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  9. Move emails from to line to the cc line by dragging

    When emailing and you accidentally put someones name in the "To" line but need to move them to the "Cc" line. You use to be able to just drag them back and forth. Now you have to delete and then re-add them in the appropriate place.

    1,142 votes
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    171 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. compact mode

    need to be able to select compact mode for folder list and message list

    991 votes
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    150 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I again thank each and everyone of you for using Outlook on the Web and for providing all of your feedback. I wanted to let you know that as of today we have enabled Density settings. There are three modes which control how tight and how much information is shown on the screen.

    To change the density settings click on the gear in the top right (settings). In the pane that opened you should see three setting Full, Medium and Compact.

    Hope this helps address some of the concerns around white space :)

    Thanks again,

    David Los

  11. Calendar color choices too limited.

    Need more than 7 color choices. We schedule a service desk and need separate colors for each persons calendar. These are calendars, not events so we need the choice in the drop down for the calendar, not in categories.

    602 votes
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    34 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! The deployment for an option to switch to more saturated calendar colors in the new Outlook on the web is now complete.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  12. Images in Email Signature

    After attaching an image to the Email Signature settings, I could not attach a hyperlink to that image like how I could do it on the old outlook. Please look into that.

    357 votes
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    95 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. I would like to be able to disable Expressions. I turned off the beta solely because I can't disable the expressions. Let me know when

    I would like to be able to disable Expressions. I turned off the beta solely because I can't disable the expressions. Let me know when you have the feature added and I'll re-join the beta. Thanks.

    298 votes
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    170 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. The search function doesn't work

    The search function is not working! this is why google is so much better than outlook. I would never use this if it wasn't imposed by my employer.

    454 votes
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    188 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. No Shared mailboxes with new Outlook

    I used share mailboxes a lot as a small business. With the new outlook, I was no longer able to switch to my shared mailboxes. I immediately switched back. This needs to be fixed.

    275 votes
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    66 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – I just wanted to provide an update and give some more information about the Shared Mailboxes.

    First the easiest solution is to click on the Picture/Initials in the top right hand corner (me card) and select Open Mailbox. This way you can open the full mailbox in another tab.

    The second option, you can right click on the Folders word in the left pane (folder list). From here select Add Shared Folder.

    Hope this helps!

    Thanks

    David Los

  16. Can't drag the attachments

    In the new version I can't drag the attachments between a windowed mail to antoher new messages.
    Now I need to save the attachment and then to reattach to the new message.

    613 votes
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    45 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Old calendar UI was more readable (fonts/colors)

    The old calendar UI (colored blocks with white text) was more readable than the new version. The new version is too bright/harder to look at.

    513 votes
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    34 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! The deployment for an option to switch to more saturated calendar colors in the new Outlook on the web is now complete.

    If you would like to try out this experience, please click on the gear icon in the top right of your calendar module to access your settings, and toggle “Bold event colors”.

  18. Cannot add New Event into a shared Calendar

    In Calendar, you can view a calendar shared among people, but when you click +New Event, it will only allow you to add the Event into a calendar you own. This is not very efficient for a calendar that requires many Events from several different people.

    224 votes
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    57 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  19. It's very hard to see what has been read and what has not in the new version

    It's very hard to see what has been read and what has not in the new version

    432 votes
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    61 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Could not find Opening calendar from directory

    There used to be an option to open others' calendars and I cannot find it now. In the old OWA it's: right click on Other calendars/Open calendar/From directory

    421 votes
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    83 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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