OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

New experiences in Outlook.com

We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

New experiences in Outlook.com

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  1. Option to turn off Conversation view

    Please allow option to turn off conversation view.

    905 votes
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      292 comments  ·  Flag idea as inappropriate…  ·  Admin →

      First off, thank you all for taking the time to provide such detailed feedback and sharing your opinions. Also I want to thank you for using outlook.com!

      Now I just wanted to take a moment and provide you an update around some of the conversation view settings. There has been some folks that rather not have the conversation view, and return to the older style of viewing. I am happy to say that this is now an option

      To do this do the following:

      1) Go to the Gear menu in the top of the new outlook.com experience
      2) This opens the quick settings pane.
      3) For Conversation View, you can select Off. This will put you back into the experience you are more used to.

      Finally, you can also change the sort order (newest on top, newest on bottom). This should give you the same flexibility that you had…

    • show date and time of our reply to a message

      Lost feature: in the Classic version, showing at the top of a received message isa notation of the date and time when we replied to that message. It used to say, "you replied 10/19/2018, 7:34 am." Once I saw that confirmation, I knew whether to delete or move that received email from my inbox.

      This feature is important, as it confirms not only that I have replied and that the message was sent successfully, it allows me to easily reference that reply in follow up emails. I can easily search for and confirm the content of my reply by accessing…

      126 votes
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        18 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
      • See more emails and not more advertising

        Please, don't add advertising on our page of outlook or, if it's not possible, put them on the right side of the emails and very thin, so that way we will be able to see a lot of the emails that we have received and not only one or two as now.

        48 votes
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          239 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for using outlook.com and providing the great feedback! We are constantly looking at ways of improving our ad experience. I did want to let you know that if you have an Office 365 subscription, you actually do get an Ad Free Outlook.com experience as well as more space!

          Thanks for the feedback and please keep it coming.

          David Los

        • Keep Notes Section In Calendar Event

          When making a calendar event in the current Outlook.com there is a section to add notes. This is missing in the Beta Calendar. Notes are visible in the Beta from entries made in the current Outlook.com Calendar but you are unable to edit them. I use the notes section to remind me of details about calendar events. The loss of this option would force me to use a different Calendar app/service.

          750 votes
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            317 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
          • Reading Pane on the Bottom

            I'd like the reading pane on the bottom of the screen.

            3,752 votes
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              424 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Block all sub domains from a top level domain

              Outlook needs to allow users to block all sub domains given a top level domain, for example "*.xyz", not only specific domain name. Spammers are changing sub-domains every single day so block specific domains is not practical anymore. What happens is that after blocking "this.xyz" domain, I have myself struggling with spam from "that.xyz", "alsothat.xyz", "alsothis.xyz" domains.

              133 votes
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                132 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
              • I used to be able to alphabetically sort emails in folders by subject. This is no longer an option. Please add a subject sort.

                I set up over 250 recipes using the subject sort that was previously available. Now I have a folder of recipes that I have to go through one by one to find a particular recipe. Please restore our ability to select a sort by subject within folders.

                157 votes
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                  91 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi all – I just wanted to thank you all for providing feedback about the missing sort options and wanting the ability to sort by subject.

                  We have started the work to bring this feature to the new experience. It should start showing up for your accounts over the coming weeks.

                  I will keep this topic updated with the latest.

                  Thanks for the feedback!

                  David Los

                • Undo Button

                  Change the Undo button to its original functionality as well as positioning. Previously the Undo button was on the right hand side of Web Outlook, ever since the update it move it to the left hand side. On top of changing location the button doesn't have the same functionality... previously when viewing an e-mail and deleting one, the undo button was featured on the right hand side as well.

                  118 votes
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                    32 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                  • It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

                    It is not functional, it disperses me, before I found everything much faster. I do not like. Thanks for letting me comment.

                    405 votes
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                      5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your feedback. We appreciate that you took the time to write to us.

                      You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                      We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                      You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                      -The Outlook.com Team

                    • Don't show the Splash screen each time

                      If you're trying to chase me away from using Outlook, you're on the right track. Do I have to click to remove the popup announcement about the "improved" Outlook every single time I sign in? Do all the swell new features you crow about cause the extreme slowness of the system? Do you think people might not want your brilliant innovations forced on them, they're happy with things as they were?

                      56 votes
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                        45 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello all – I just wanted to provide a quick update. We were able to get a patch pushed out which disabled the spalsh screen that some of you were seeing on each login.

                        You should not be seeing the issue any more. However, I do want to let you know that it is highly likely that you will see it one more time in the coming days. As the fix to the bug roles out it will trigger the screen just one more time.

                        Thank you for reporting this issue, and sorry for the annoyance it caused!

                        Thanks

                        David Los

                      • Update is the worst.

                        Your update has made your email service completely unusable. This is the worst. I can't even figure out how to delete multiple emails on the desktop version. Disappointed as it is such a pain to have to change my email over to a new service. I have had the same email for years. But since the update I can not even be bothered.

                        Sometimes simple is better. You have completely wrecked everything that was great about hotmail.

                        76 votes
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                          6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you for your feedback. We appreciate that you took the time to write to us.

                          You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                          We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                          You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                          -The Outlook.com Team

                        • Bring back the Skype integration

                          The Skype ias apparently gone from Outlook.com beta, as the Skype button near the Settings cog icon is nowhere to be found. I think many users didn't like the integration (there was no way to completely disable it) but it still was a nice feature for Skype users.

                          2,681 votes
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                            502 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                            Update January 2018:

                            Skype is back! :)

                            More improvements to the Skype integration will come in the future, but for now, please enjoy the upgraded Skype chat experience!

                            P.S.: If you wish to mute notifications, you can do so in the Settings panel under General > Skype > Notifications.

                          • Hard to tell between read and unread messages

                            I liked some of the ideas being used in beta, but I hate the new layout! I found it far less readable. It was more difficult to differentiate between read and unread messages quickly. I'd love the option to change the layout to what I prefer. It was enough to make me opt out.

                            2,686 votes
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                              242 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for your feedback on the Outlook.com beta. For the layout, if you prefer a layout with the reading pane off (you look at a full screen list of messages until you click on email email) in the beta you can click on settings and switch reading pane off. It will be on the first settings pane. For the read/unread feedback, we will continue to monitor this to make sure we strike the right balance.

                            • Allow users to turn off the sender photos and color icons in the message list

                              Allow users to turn off the sender photos in the message list (the middle column of the three). It's overly busy for my tastes.

                              (Full disclosure, I'm a Microsoft employee)

                              2,643 votes
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                                248 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for the feedback!
                                To turn these off do the following:
                                1) Click on the Gear in the upper right hand corner
                                2) In the Quick Settings Pane that opened look for Sender Photos
                                3) You can enable or disable the Sender photos right there.
                                Thanks for the feedback, and please keep it coming!

                              • Sucks.....

                                Sucks.. Like sucks.. Every update it get worst.

                                56 votes
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                                  65 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thank you for your feedback. We appreciate that you took the time to write to us.

                                  You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                  We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                  You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                  -The Outlook.com Team

                                • Keep it simple.

                                  Email isn't for emojis & bright colors. Keep it clean and simple. There's too much noise everywhere else in the world.

                                  I use my personal email to communicate with friends and family. I don't need to be entertained and over stimulated by gimmicks. I just want to send a message and easily find the ones I've received.

                                  592 votes
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                                    55 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                    First off, I want to thank each and everyone of you for using Outlook.com and for taking the time to provide feedback on the new experience.

                                    I know that a few different topics got merged down into this suggestion, so I wanted to offer some broad guidance on how you might configure the new experience to get it to look more like what you want.

                                    Lets start off with the feedback about not wanting the bright colored circles, emojis, and joyful animations. All of these can be disabled. Click on the gear in the top right hand corner, this will load the quick setting pane. From here first disable the Sender Photos. This removes the colored circles with initials.

                                    Then continue to scroll down and select view all Options. In this options page select Compose and Reply. In this page look for Joyful animations. turning this off will eliminate the…

                                  • 2,328 votes
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                                      227 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

                                      We’ve now made it possible to block users in non-junk folders.

                                      Select one or more emails and click the “Junk” dropdown in the top menu bar → “Block”, or right-click on the email and select “Block”.

                                      Note: To block users in the Junk email folder, select the “Not junk” dropdown in the top menu bar → “Block”, or right-click on the email and select “Block”.

                                    • Go back to old hotmail version - NO outlook

                                      I dont like neither of the Outlook templates, the beta or the actual version. I use to love my hotmail template with my marks emails appearing first and everything most simple. Now with Outlook if I don't see it on my iphone, some of thenew emails that aririves to me doesn't appear in my home page and I have to look for them on "search" and and if it was not enough the "send" botton stopped working a few days ago and they haven't solve it so I cants send emails if is not trhough te awful beta version.

                                      180 votes
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                                        93 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thank you for your feedback. We appreciate that you took the time to write to us.

                                        You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

                                        We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

                                        You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

                                        -The Outlook.com Team

                                      • Beta not good for me

                                        The new version is not good because the many parameters and adjustable options of the old version have disappeared. I need to be able to set more than what is possible in the new version, as rules of messages, aliases, ....

                                        303 votes
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                                          56 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello – First off, I just wanted to thank everyone for responding and providing all of the valuable feedback. More importantly I also want to thank you for using Outlook.com.

                                          I did want to update everyone and let them know that we have re-introduced all of the options that were in the old experience. This took a bit of time, as we wanted to make sure we were designing simplified experiences for everyone.

                                          Please keep the great feedback coming!

                                          David Los

                                        • Shrinking emails!!

                                          the ads cause the email to shrink and makes it very hard to see the email. could you please remove the ads on the right side. Thanks

                                          160 votes
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                                            3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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