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The new Outlook.com

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  1. Block Sender

    It is ridiculous that I have to type in the address of the email that is sending me junk. Why would I want to open an email to get the address? Just hitting the Block Sender was so much safer. This is ridiculous.

    1,213 votes
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    184 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  2. PLEASE HELP WITH JUNK and SPAM!

    PLEASE HELP WITH JUNK and SPAM!

    I am getting A TON of really inappropriate and obviously spam e-mails. Whatever MSN and Hotmail are currently doing to ensure these do not come to our mailboxes (ANY folder, including JUNK - I DO NOT WANT TO SEE THIS!) is not working. Can I PLEASE speak to someone about this problem. It's been increasing over the last year and I'm really tired of it. It's not appropriate and these are very clearly not "real" e-mails. I do not have time in the day to block individually. PLEASE contact me about this problem. I'm…

    246 votes
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    335 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for taking the time to report your issues with our spam filters, as well as for using Outlook.com.

    I just wanted to let you all know that as of this morning we have made some changes to our spam filters. This should help reduce some of the levels of spam you may have been experiencing.

    Thanks

    David Los

  3. Where is the block button in junk mail?

    Where is the block button in junk mail? I used to be able to instantly block an address, now I have to open the email, cut and paste the address, and go to settings to block?! I thought updates were supposed to make things easier, not add more work.

    408 votes
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    143 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for using Outlook.com!

    To block a user from the junk email folder, either:
    - Select one or more emails and click the “Not Junk” dropdown in the top menu bar → “Block”
    - Right-click on an email and select “Block”.

    Note: In non-junk folders, the option to block a user is under the “Junk” dropdown in the top menu bar

  4. 2,327 votes
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    227 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve now made it possible to block users in non-junk folders.

    Select one or more emails and click the “Junk” dropdown in the top menu bar → “Block”, or right-click on the email and select “Block”.

    Note: To block users in the Junk email folder, select the “Not junk” dropdown in the top menu bar → “Block”, or right-click on the email and select “Block”.

  5. Do not auto open the next email when I mark an email is junk

    If you have marked a mail as a junk mail, the next mail will be opened automatically. That disturbs. I would like to move them unopened as junk mail.

    1,094 votes
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    28 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off thank you for taking the time to provide all of this valuable feedback! I just wanted to update you on progress for some work.

    We are happy to say that we have changed the way junk mail deletes work. Instead of opening the message automatically we return to the message list. This directly addresses the feedback that we have heard from all of you.

    Hope this helps!

    David Los

  6. I should be able to block senders and domains from my junk folder.

    I should be able to block senders and domains from the junk folder--that's why it exists. Currently, I have to copy, then go to Settings, then paste. At least on a Mac, that doesn't work. I try to copy--it says to send to the clipboard, but when I try to paste, it pastes whatever I previously copied--not the email address. So essentially, I can't block anyone. This needs to be fixed now, as spam has greatly increased lately.

    103 votes
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    24 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user by selecting a message(s) and then:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

  7. show from

    When writing an email, I'd like the option to always display the FROM line as a default. I use several email addresses and this would let me know which one is in use at any time.

    156 votes
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    104 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, thank you very much for providing the valuable feedback and for using Outlook.com. We truly do appreciate it!

    I did want to let you know that based on your feedback, we have added back the FROM drop down on the compose form when you have multiple email accounts/aliases.

    We hope that this helps improve the new Client experience for everyone.

    Please keep the feedback coming!

    Thanks

    David Los

  8. Make it easier to make Safe Sender

    In older versions of Hotmail, it was very easy to mark a sender in junk to be on the white list. Now it is extremely involved to mark a sender as safe. What little functionality there is for this just does 1 mail not the actual sender. Additionally, the fancy new addons with java script make it more difficult to get the email address of the sender you want to mark as safe making a messy workflow even more cumbersome. Outlook has some best filters of any email service but this functionality has gone from bad to worse over the…

    443 votes
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    32 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    You can now add senders to your safe sender list by clicking into an email, then click the “…” menu located at the top right of the email, and selecting “Add to Safe senders”.

    You can also view and add multiple senders to your Safe senders list at a time by going to Settings → Mail → Junk email → Safe senders and domains → Add.

  9. inbox rules

    Inbox rules need more detail like 'çontains' same as what was in the old outlook desktop e.g. I get my Facebook feed sent to email so I can easily work on one device and I want to apply a move rule, I need to apply it to each individual email. I also run 3 Facebook pages so this is alot of redundant effort. If I had contains then I could put a keyword in and run the rule

    116 votes
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    60 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, than you for all of the great feedback. I know that this feedback was left a few months ago. However, I did want to let you know that there is a new Rules experience. I believe this new experience will meet your requirements of being able to do more advanced filtering.

    Please give it a try and let us know any other feedback you may have!

    Here is a direct link to the rules settings
    https://outlook.live.com/mail/options/mail/rules

  10. cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    cannot find Junk Email options (blocked, safe senders) in "Outlook.com beta"

    140 votes
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    17 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback!

    You can block a user:
    - In the junk folder by clicking “Not spam” → “Block” in the top menu bar
    - In any folder by right-clicking → “Block”
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Block sender”

    You can add a user to your safe senders:
    - On any email item by selecting More actions (“…” menu next to reply/forward) → “Add to safe senders”

    You can view your list of blocked/safe sender users and domains by going to Settings (Gear icon at top-right) → “View all Outlook settings” → “Mail” → “Junk email”

  11. Block Sender Email Address Confirmation

    when you click on block to block a sender, display the email address it's blocking and a yes/no option to confirm. this is on the existing

    257 votes
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    16 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hide or collapse flagged / pinned messages

    Hi,

    It could be nice to have the possibility to hide/unhide flagged (important) messages from the list. Like that it would be much easier to see the message you just received now.

    Thank you

    226 votes
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    44 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank everyone for using Outlook.com and for providing all of this great feedback!

    We have been reviewing all of the varying feedback for pinned items. One of the things that we heard loud and clear was that you love Pinned Items, however lots of folks felt they were taking to much space up.

    We are happy to say that we have adjsuted the UI to make them very clear that they are pinned as well as reduce the size that they take in your message list.

    I hope that you enjoy these changes, and as always thanks for using Outlook and please keep the great feedback coming!

    David Los

  13. Missing block for select all in Junk folder

    JUNK select all needs block button

    189 votes
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    51 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the late response on this one! It totally fell off our radar to close out.

    I just wanted to let you know that you can in fact bulk mark as phishing or block from the junk folder.

    If you select multiple or select all you can use the not junk drop down at the top of screen and select block.

    Hope this helps!

    David Los

  14. External images are accessed violating privacy and security

    Outlook automatically fetches external images in email I have received. This is a privacy issue because it may tell the sender that the email reached me. This is a security issue because may of these messages, from senders both trustworthy (i.e. financial institutions with which I do business) and untrustworthy (marketing email) disclose sufficient information in web bugs and other external references to allow a third party to capture PII.

    What makes this more puzzling is that some emails have a header reporting that external references have been blocked because the sender isn't in the safe senders list. These include…

    144 votes
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    8 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – Thanks again for all of the feedback and for using Outlook.com.

    I just wanted to let you know that there is indeed an option to block images from loading from anyone not on your safe sender list.

    Go into the Settings, select Junk Mail and look under the filter section. The second option will block all images from loading unless you explicitly say.

    thanks!

  15. No info about "Suspicious" activity

    Was temporarily locked for "Spamming." Please show me which mails was considered spam, so I can actually TELL if someone else was trying to use my account, or if its just because of my ongoing support ticket with another company.

    0 votes
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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  16. password change

    Hello, My password has been compromised. But since my security info was linked with my old job email. I cant send code there. But if i change my security info to my cellphone,, it will take 1 month to validate! That means I can't change my password during 1 month! What should I do?
    Please help!
    Thank you!
    Qian

    0 votes
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    1 comment  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  17. where is the multi select option so i can quickly delete emails? Also marking stuff for junk mail doesn't work I continuously get flooded

    where is the multi select option so i can quickly delete emails? Also marking stuff for junk mail doesn't work I continuously get flooded with emails from the same person and they are junk! when I mark it junk it should stay junk unless I remove it.

    1 vote
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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  18. 1 vote
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    0 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We appreciate that you took the time to write to us.

    You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.

    We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.

    You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.

    -The Outlook.com Team

  19. I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    I like to hover over junkmail emails to see the email address to see if it is spam or legit - I cant do that on the new version.

    296 votes
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    30 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I would like to thank you all for using Outlook.com.
    And even more importantly thank you for taking the time to offer such detailed and actionable feedback.

    I did want to send a quick update and let you know that we now have the ability to hoover over an email and see the actual email address.

    Please feel free to give it a try and offer any additional feedback!

    Thanks

    David Los

  20. Preview Pane - Options to disable, resize and move locations

    I am very fond of my privacy and am not happy about the fact that everything shows a preview. (even with the 'Hide reading pane' option selected) Please implement the option te let us choose wether or not we want our e-mails to be previewed!
    e.g.: The first e-mail in my private inbox folder is an e-mail with pictures of a new bra my wife bought, of wich she is very proud.
    When I then am sitting next to my coworker and open Outlook to show him the pictures of my fishing trip last weekend, my wife's new bra is…

    315 votes
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    184 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks you very much for using outlook.com and for taking the time to provide all of the great feedback. I wanted to take a moment to let you know that there are now some additional options that should address the feedback in this posting.

    1) You are now able to disable or enable the Reading Pane. This can be done right from the Quick Settings Menu. Just click the Gear in the top right

    2) You are also able to change the location of the reading Pane. Instead of Just to the right you can also select on the bottom. Again this is found under the Gear menu in the top right.

    3) Also, some folks have asked to make sure that no message is selected by default when you sign-in to Outlook.com. This setting is also an option.

    To select that follow these steps:

    Click the Gear in the…

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