The new Outlook.com
We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.
This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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Want Classic Back!
Title: Want Classic Back: I want switched back to classic view. There is no option for me to switch to classic. I was forced to use beta. Please make it an option to choose.
7,767 votesFirst off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.
With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)
First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.
To get a view that is similar to the old view I would turn off…
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Remove news folder
Please add the option to remove the news folder from the left sidebar completely.
71 votesThank you for the feedback! You should be able to right click this folder from the list of folder to hide it.
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auto
I already know what I mean to say. Please make all auto features optional so they can be turned on/off manually.
53 votesWe’re sorry you’re not finding these features helpful. All our intelligent features have settings that can be individually disabled by going to:
Settings → Mail → Compose and reply, and finding the respective feature.From the issue opened here, it sounds like this could be one of two items:
1) Text predictions: Outlook suggesting words of phrases as you type a message.
To disable: Settings → Mail → Compose and reply → Text predictions → Uncheck “Suggest words of phrases as I type”
2) Microsoft Editor: Outlook can help find spelling and grammar mistakes, or suggest alternate ways to rewrite sentences you’ve written by flagging them with an underline.
To disable: Settings → Mail → Compose and reply → Microsoft Editor → “Microsoft Editor settings”.
From here you can select which types of corrections/suggestions you’d like to see, or turn them off completely.—
For more information on intelligent features,… -
Files menu EXPANDED?? Why?!!!!
Why Outlook opens with Files menu expanded??!! I don't want that everyone may seen it!!
87 votesHi, thank you for your feedback! We were experimenting with this view, but decided not to keep it. You should see that the files menu has returned to the previous layout.
Thanks!
Colin -
BLOCK EMAIL ADDRESSES
BLOCK EMAIL ADDRESSES - The option to block junk email addresses used to be on your menu along with Sweep, Move to and Delete. An update you made 1-2 years ago removed this, making it MORE cumbersome to block bogus email addresses. Now I have to (1) select one or more email addresses, (2) right-click, (3) then select Block. Please restore this to the menu bar.
630 votesHey, thanks for your feedback! You can currently do this from the menu bar. When you’ve opened an email (or selected multiple), click the “Junk” dropdown button in the command bar. You can find this button below the search bar, next to the “Delete” and “Archive” buttons. Then select “Block” from the menu that appears below the “Junk” button.
Colin
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"Send" goes to drafts
Everything I "send" goes to drafts and doesn't get sent.
856 votesWe think we’ve fixed this issue. Please let us know if you are still having issues!
Colin
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Infinite scroll makes it impossible to get to old emails
Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.
In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…
4,023 votesThanks for your feedback! We recommend that you use Search to find older emails.
If you click in the search bar, on the right (next to the search icon) you will see a dropdown menu that says “All folders”.
Click on this menu, and then select the date range that you want to search in. Once you’ve applied this date range, you can search within just those dates to see your emails.
Colin
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Files Folder
The Files folder is now expanding by itself upon opening Outlook and causing everything to be slow to load.
69 votes -
Add option to remove Files/Groups folders from mail section
Allow people to disable the Files folder and the Groups folder. Some people find they take up to much room on the
59 votesThank you for the feedback. The files folder was something we were experimenting with and has since been removed
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Mail > Subscription
Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.Image
No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?
525 votesWe’ve finished the development work and will be rolling out a new version of the subscription manager over the next few weeks!
You may see that your subscriptions are deleted and the subscription manager is reset. We’re doing this so that we can purge all of the incorrect subscriptions from your list.
Colin
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BLOCK/STOP ALL ADS
BLOCK ALL ADS
I WOULD RATHER LOOK AT THIS THAN ANY ADS
STOP THE AD HARRASSMENT119 votesThanks for your feedback! In order to support Outlook.com as a free service, we partner with advertisers to fund our development costs.
We offer an ad-free version of Outlook.com if you upgrade to O365, which you can do here: https://w2.outlook.com/l/upsell?
Colin
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Display Modes for Density or Compact
isn't it possible to have more compact view? menus are taking lots of space in screen and way too annoying.
5,839 votesI again thank each and everyone of you for using Outlook.com and for providing all of your feedback. I wanted to let you know that as of today we have enabled Density settings. There are three modes which control how tight and how much information is shown on the screen.
To change the density settings click on the gear in the top right (settings). In the pane that opened you should see three setting Full, Medium and Compact.
Hope this helps address some of the concerns around white space :)
Thanks again,
David Los
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Block unwanted mail
PLEASE add BLOCK to the Delete Box. That should be so easy for you to do.
Thank you.80 votesThanks for your feedback! The block option is available under the “Junk v” dropdown in the command bar.
Colin
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mailbox not receiving mail
My mailbox is still not receiving email after deleting a bunch of emails yesterday. What's the deal and how do I get my mailbox/account active again?
42 votes -
Can't attach files - STILL!
Outlook.com has become a failure. It would seem that 90% of the time I'm unable to send an email with an attachment as I get to notifications to say either "The following files couldn't be attached" or "this message can't be saved at the moment". If this is a lame attempt to have me use the cloud or go 'pro' it has failed. I will now go to Gmail. MS - you're becoming a legacy and not current and vital!!
353 votes -
"Get started" new box under emails
I have this new "get started" section at the foot of my inbox and I cant delete it even though all the boxes are ticked. What is happening?
35 votesFixed! You shouldn’t see this any more.
Colin
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664 votes
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Previewing attachments
New way of previewing attachments doesn't display them properly, half the page is off the screen.
25 votesHey all, thank you for letting us know about this issue! We made some changes and we believe we’ve fixed the problem.
If it is not fixed, please help us investigate further by filling out the form below!
Colin
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Blocking e mails by domain and sender should be quick and easy-its not. Please put the 2 options together, ie block send and or domain.
Blocking domain and sender should be quick and easy-its not. Please put the 2 options together, ie block send and or domain.
24 votesYou can do this by right-clicking on an email and selecting “Block”. There is now an option to choose “Block all emails from this sender” which should help solve your issue!
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693 votes
Thank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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