OutlookUservoice_icon_outlook Outlook Feedback by UserVoice

The new Outlook.com

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This is the forum where you can give us feedback about the new experiences in Outlook.com.

Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.

We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!

For more information, check out our help page.

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  1. Emails are listed but the body won't load.

    Emails are listed but the body won't load. I get "your message can't be displayed right now. Check your network connection" It's not that all other programs on my laptop can access via the net.

    185 votes

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    121 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. [Suggestion]:Go to closed email in INDEX not to top!

    Take me BACK to the INDEX of the email I was reading when I close it!!! NOT to the top!!! Why do you keep changing the things that WORK!?!?!? Do you have these rioters working for you???

    63 votes

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    48 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Want Classic Back!

    Title: Want Classic Back: I want switched back to classic view. There is no option for me to switch to classic. I was forced to use beta. Please make it an option to choose.

    7,766 votes

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    2711 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    First off, I just want to thank each and everyone of you for taking the time and providing feedback on the new Outlook.com experience. I totally appreciate that updates can often be frustrating when things change. I also want to thank everyone that has provided feedback over the course of the Beta to ensure that we address feedback.

    With that being said, I do want to offer some types/advice on some options that you can select to get a view that is more in line with the old experience. This includes turning off the Colored bubbles :)

    First click on the Gear in the top right hand corner. This will load the Quick Settings Pane. This pane includes all of the key features that are likely different between the old experience and the new experience.

    To get a view that is similar to the old view I would turn off…

  4. Remove news folder

    Please add the option to remove the news folder from the left sidebar completely.

    71 votes

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    72 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. New Search bar location doesn't work for me.

    I really don't like the new location of the Search bar in Outlook. I wish we had more control over these things. Not every idea is a good one and Microsoft's propensity for trying to control everyone's user experience is what drives users to Apple.

    114 votes

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    38 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. auto

    I already know what I mean to say. Please make all auto features optional so they can be turned on/off manually.

    53 votes

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    20 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re sorry you’re not finding these features helpful. All our intelligent features have settings that can be individually disabled by going to:
    Settings → Mail → Compose and reply, and finding the respective feature.

    From the issue opened here, it sounds like this could be one of two items:

    1) Text predictions: Outlook suggesting words of phrases as you type a message.

    To disable: Settings → Mail → Compose and reply → Text predictions → Uncheck “Suggest words of phrases as I type”

    2) Microsoft Editor: Outlook can help find spelling and grammar mistakes, or suggest alternate ways to rewrite sentences you’ve written by flagging them with an underline.

    To disable: Settings → Mail → Compose and reply → Microsoft Editor → “Microsoft Editor settings”.
    From here you can select which types of corrections/suggestions you’d like to see, or turn them off completely.


    For more information on intelligent features,…

  7. Hide Specific Spelling/Grammar Suggestions

    I want an option to hide individual spelling/grammar suggestions. I disagree with one of the suggestions and don't want to see the blue underlines. They are distracting.

    64 votes

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    26 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using Outlook.com and your feedback! To modify which suggestions appear:

    1) Go to Mail > Compose and reply.
    2) Under Microsoft Editor, go to Microsoft Editor Settings.
    3) Switch options on and off for the corrections and refinements you want.

    Alternatively, while writing an email draft:
    1) Select Editor in the compose ribbon at the bottom of your message.
    2) Click to select or deselect suggestion types (Spelling, Grammar, or Writing Refinement).

    You can find more information on Microsoft Editor here: https://support.microsoft.com/en-us/office/check-grammar-spelling-and-more-in-outlook-com-and-outlook-on-the-web-c6b1283d-81a2-47f1-bc85-9e8dfc0cbf15

  8. Files menu EXPANDED?? Why?!!!!

    Why Outlook opens with Files menu expanded??!! I don't want that everyone may seen it!!

    87 votes

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    66 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. BLOCK EMAIL ADDRESSES

    BLOCK EMAIL ADDRESSES - The option to block junk email addresses used to be on your menu along with Sweep, Move to and Delete. An update you made 1-2 years ago removed this, making it MORE cumbersome to block bogus email addresses. Now I have to (1) select one or more email addresses, (2) right-click, (3) then select Block. Please restore this to the menu bar.

    630 votes

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    127 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, thanks for your feedback! You can currently do this from the menu bar. When you’ve opened an email (or selected multiple), click the “Junk” dropdown button in the command bar. You can find this button below the search bar, next to the “Delete” and “Archive” buttons. Then select “Block” from the menu that appears below the “Junk” button.

    Colin

  10. "Send" goes to drafts

    Everything I "send" goes to drafts and doesn't get sent.

    856 votes

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    749 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. 11 votes

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Infinite scroll makes it impossible to get to old emails

    Previous iterations of outlook.com have used pagination or viewport scrolling to allow me to accurately jump to any point in the middle of my inbox. The new layout, however, uses infinite scrolling, meaning that if I want to view a message more than a few days old, I have to scroll to the bottom, wait for a few messages to load, scroll to the bottom, wait for more messages to load, ad infinitum.

    In fact, I can't any way in the new inbox of jumping to a historical email. If I can remember that I received an email at the…

    4,023 votes

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    262 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We recommend that you use Search to find older emails.

    If you click in the search bar, on the right (next to the search icon) you will see a dropdown menu that says “All folders”.

    Click on this menu, and then select the date range that you want to search in. Once you’ve applied this date range, you can search within just those dates to see your emails.

    Colin

  13. Files Folder

    The Files folder is now expanding by itself upon opening Outlook and causing everything to be slow to load.

    69 votes

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    Completed  ·  28 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add option to remove Files/Groups folders from mail section

    Allow people to disable the Files folder and the Groups folder. Some people find they take up to much room on the

    59 votes

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    10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Need an option to turn OFF predictive text.

    Provide an option to turn on/OFF predictive text:

    1) just for the current email
    2) for all emails

    11 votes

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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for using Outlook.com and providing feedback!

    To turn off text predictions:
    1) At the top of the page, select Settings > View all Outlook settings > Mail > Compose and reply.
    2) Under Text predictions, clear the Suggest words or phrases as I type check box.

    For more information, please see: https://support.microsoft.com/en-us/office/use-intelligent-technology-in-outlook-on-the-web-and-outlook-com-24b30683-8340-4b69-b8ac-4193ec528a70

  16. Mail > Subscription

    Hotmail/Outlook- Mail > Subscriptions > I can not delete newsletters I did not subscribe to
    Under my settings>mail>subscriptions - there is a ton of newsletters/junk email/spam that I never added and can not delete. I don't know how they got there and how can i remove them.

    Image

    No matter what I've tried to delete these it doesn't work - spammers latched themselves this way?

    525 votes

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    398 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve finished the development work and will be rolling out a new version of the subscription manager over the next few weeks!

    You may see that your subscriptions are deleted and the subscription manager is reset. We’re doing this so that we can purge all of the incorrect subscriptions from your list.

    Colin

  17. BLOCK/STOP ALL ADS

    BLOCK ALL ADS
    I WOULD RATHER LOOK AT THIS THAN ANY ADS
    STOP THE AD HARRASSMENT

    119 votes

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    42 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display Modes for Density or Compact

    isn't it possible to have more compact view? menus are taking lots of space in screen and way too annoying.

    5,838 votes

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    1485 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I again thank each and everyone of you for using Outlook.com and for providing all of your feedback. I wanted to let you know that as of today we have enabled Density settings. There are three modes which control how tight and how much information is shown on the screen.

    To change the density settings click on the gear in the top right (settings). In the pane that opened you should see three setting Full, Medium and Compact.

    Hope this helps address some of the concerns around white space :)

    Thanks again,

    David Los

  19. Block unwanted mail

    PLEASE add BLOCK to the Delete Box. That should be so easy for you to do.

            Thank you.
    

    92 votes

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    13 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. mailbox not receiving mail

    My mailbox is still not receiving email after deleting a bunch of emails yesterday. What's the deal and how do I get my mailbox/account active again?

    42 votes

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    Completed  ·  43 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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