The new Outlook.com
We have partnered with UserVoice, a third-party service, to collect feedback from you and other Outlook users. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.
This is the forum where you can give us feedback about the new experiences in Outlook.com.
Please vote on ideas you like. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately. This will help us decide what to build next.
We’ll reply to top issues, and will consider other suggestions as well. Thanks for trying the beta!
For more information, check out our help page.
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from
Where is the FROM. I am sending a reply, but it is sending form my main email account. How do I change it so that it is FROM my alias?
581 votesThanks for using Outlook.com! To change the email address you’re sending from, do the following:
1. Use the expansion button and open a dropdown of message actions (contains Save Draft, Insert Signature, …)
2. Choose “Show From”
3. Use the “From” button to change the email address you’re sending fromWe look forward to your continued feedback.
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Trouble with printing emails
When I try to print certain emails, it will only print what was in the inbox or the entire webpage as one page. Exiting beta allowed me to print only the email directly.
82 votesFirst off, Thank you all for using the new outlook.com experience and for reporting feedback!
I just wanted to let you all know that over the last few months we have been working on improving and ensuring the print experience is working as you expect.
All of the known bugs and issues should be resolved. Please give printing another try. And as always, please leave any feedback you may have!
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BCC Self
Option to BCC Self for each account.
34 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Compose and Replies should be on a dark background in Dark Mode
When composing an email, either reply or new, the background is white.
This should not occur when on "Dark Mode".Additionally, when highlighting text when in Dark Mode, the background that would usually display when highlighting is transparent making it difficult to tell if the correct text is fully highlighted.
26 votesHi all – Thanks again for the feedback and feature suggestions! I just wanted to let you know that over the next two weeks you will start seeing dark compose. This means that when you are writing an email, you will be able to not have the white new email screen.
Thanks again!
David Los
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Hate the bubbles with initials on it. I can see their name and it causes less emails to be displayed, meaning more scrolling for me.
Disable the initial bubbles. Or make them smaller. If you are going to use colours, let the user decide which colours to use. Black for advertising, blue for family, red for friend, etc. It would make it much easier to scroll through and find something you are looking for.
80 votesThanks for using Outlook.com!
You can turn off this feature by going to Settings → Mail → Layout and under “Sender Image” select the option: “Don’t show sender images”.
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bring bak my old outlook it so much friendly user. no fuss no muss just check my e-mail and its done
Bring bak my old outlook it so much easyer to get to no fuss no muss get my idea there?
91 votesThank you for using Outlook.com, and for providing all of this great feedback. Based on your feedback, I think we have an option that will adjust the mail view into one that you like. You can turn off the reading pane view, this will give you the old view like you had in the old outlook.com with messages only showing when you click on them.
Follow these steps, and you will get your mail in one view
1) Click on the Gear in the top right
2) This opens the Quick Settings pane. From here you can either turn the reading pane off, move it to the bottom, or on the right.Hope this helps!
David Los
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schedule sending email
Hi,
I'm surprise that this feature is not yet in Outlook. I would like the possibility to delay sending email to a specific time.
Thank you
552 votesThanks for the feedback! Send later is now available for all users
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Account Verification: I am trying to verify and the verification puzzle is stalling. I cannot send an important email.
I am trying to verify and the verification puzzle is stalling. I cannot send an important email.
5 votesWe fixed this bug… sorry for the inconvenience!
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Beta has changed the format of my outlook email, formerly hotmail. I cannot use it adequately. Please help.
If your users are dissatisfied, it would make sense to change back because BETA is causing headaches. Dissatisfied users will jump ship.
64 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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It's to har do block junk mail domains
Since number of same mails from not so serious senders are sent from a number of different domains. i would like to have a button to block the domain directly in the UI. It is quite cumbersome to copy domain and add it to the block domain list.
8 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Hey, can't seem to find my whitelist settings in beta, needed because all non whitelisted emails go to junk as default.
Hey, can't seem to find my whitelist settings in beta, needed because all non whitelisted emails go to junk as default.
9 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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I HATE THIS 'NEW' SETUP!
I HATE THIS 'NEW' SETUP!
those that don't use things, create them. There are things on the main email page that I don't want or need and NO way to get rid of them. You are trying to add more and more ways to 'spy' on everything that everyone does. Class Action anyone?13 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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mailbox full?
I've deleted most of emails from 2015-2018 but the system still shows me "delivery has failed to these recipients or groups" because the recipient's mailbox is full and can't accept messages now.
my email accout is xxxxx@hotmail.com
you can reply to me through another email if my hotmail is still can receive emails : xxxx@gmail.com
1 voteThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Reply, Reply All, Forward, and Send missing
The Reply All & Forward email is missing
250 votesFirst off, Thank you all for using the new outlook.com experience and for reporting feedback!
The reply/reply-all/forward buttons are now available on the upper right corner of each email. You can also find reply/reply-all/forward in the command bar near the top of the screen when Conversation view is turned off.
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Mailbox full -
My mailbox appears so full I am unable to even delete messages. I can't even seem to send help a message. How do I get my mailbox back to working order?
1 voteThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Recover Deleted Email Alias
My daughter accidentally deleted my email alias which was a *******@hotmail.com (an email address I've had since before the world wide web). Now I'm told that I can't recover that alias even though it's the main email address for the account because it's a reserved domain. I should be able to recover that email alias since it's already tied to the account. Everything I have is tied to that email alias.
4 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team -
Hotmail account hacked
Hotmail account hacked. I am getting emails from "the developer who hacked your Hotmail account". How can I stop this.
2 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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Can't verify!
I can't verify my account. For some reason yesterday it told me I had tried too many times, and try tomorrow. Today it says try tomorrow. Please help.
0 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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draft folder now SUCKS
Your new beta system SUCKS. In my draft folder it will NOT KEEP NEW messages at top, regardless if I have them FLAGGED, PINNED or MARKED by any means. This beta system SUCKS. When is it going to be fixed???
10 votesThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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How do you contact Help???????
How do you submit an issue for something that is broken?
1 voteThank you for your feedback. We appreciate that you took the time to write to us.
You might enjoy the new Outlook experience more with a few changes to your settings, which you can find by clicking the gear icon. Try changing the setting for Conversation view to Off, changing the setting for Reading pane to Hide, and changing the setting for Attachment preview to Off.
We’re always interested in new ideas, but we need some more specific feedback to fix the problem for you. If you have more detailed suggestions, please update your idea or add a new one.
You might also find this help article useful: aka.ms/outlookcombetahelp. It has some simple steps to fix common problems.
-The Outlook.com Team
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