Need Ability to Customize
Please create a separate version of Outlook for phones versus laptops/pads. It is obvious that many of the problems are caused by trying to create a single product which works on multiple size platforms -- and the user experience and needs on each are completely different. This includes the use of real estate, whether input is primarily touch or keyboard, etc. Either that, or make the user experience completely customizable so we can remove superfluous things that take up real estate unnecessarily or we can move items that are in the wrong location or we can modify the look and feel to be usable. One example is the size of the scroll bar now -- something that tiny doesn't work well for someone with full faculties so how on earth can it meet "accessibility" needs of those who have poor eyesight or limited dexterity? You are trying to force everyone into a one-size-fits-all user experience and it just doesn't work. You'll drive people to Apple.